Director of Investor Relations, Olin
Search every verified Steve Keenan interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Steve Keenan, general manager of the Omni Oklahoma City Hotel, discussed the hotel's operations and design in a September 2021 interview on the program "The Verdict." Keenan said the hotel's food and beverage outlets had been busier than anticipated, requiring increased staffing. He noted that the 17th floor was designed with NBA teams in mind, with higher door frames and taller shower heads, and that the hotel was working with the NBA to secure business from teams traveling to play the Thunder. Keenan stated the hotel has 605 guest rooms and can accommodate thousands of people once convention business rebounds. Keenan described the hotel's amenities, including seven food and beverage outlets, a spa, and a Las Vegas-style pool area with cabanas and a bar. He said the design incorporates local and regional inspiration, such as wall lamps resembling oil pump jacks and a chevron pattern representing Oklahoma's state bird. Keenan also discussed the impact of the COVID-19 pandemic on the hospitality industry, stating that Omni's workforce dropped from roughly 20,000 to 1,800 employees, but that the company remained committed to the Oklahoma City project. He said the hotel used virtual hiring methods, receiving over 500 applicants and hiring just under 100 hourly associates initially.
“Our food and beverage outlets in particular have been a little bit busier than we had originally anticipated which is a good thing but we've had to adjust our staffing and increase our staffing in a lot of different areas.”
“Our 17th floor was designed with NBA teams in mind; we have higher door frames, California king beds, and taller shower heads to accommodate them. We're working with the NBA to secure business from teams traveling to play the Thunder.”
“We have 605 guest rooms with a maximum occupancy of four people per room, so we can accommodate literally thousands of people at a given time once the convention business rebounds.”
“One of the biggest features of our hotel is the many amenities available: seven food and beverage outlets, a full spa with manicure, pedicure, hair styling, a large outdoor Las Vegas-style pool area with cabanas, hot tub, fire pit, and a full bar and grill.”
The Verdict's hosts, Mick Cornett and Kent Meyers with special guest,Steve Keenan, General Manager, Omni Oklahoma City Hotel ...
Sign in to search the full transcript archive, filter by topic, and access every quote from Steve Keenan.