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Douglas McMillon

Former President, Chief Executive Officer & Director, Walmart

Search every verified Douglas McMillon interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Doug McMillon, President and CEO of Walmart, discussed leadership and the company's direction in a conversation with Chief People Officer Donna Morris. He attributed his leadership philosophy to Sam Walton's book, emphasizing servant leadership, and described the announcement of wage investments for associates as "the best day that I've had working at Walmart." McMillon stated that Walmart's ability to change is often underestimated and that the company's future success depends on its "humanity" and personal interactions, even as it becomes a digital enterprise. He expressed excitement about how artificial intelligence can help Walmart serve customers better by creating more personalized and contextual experiences. On Walmart's Q1 2027 earnings call, McMillon said the company is "probably as excited about the potential of our business today than at any point in time in the last few years." He noted that the company is strengthening its business mix by scaling higher-margin areas like advertising, membership, and marketplace. McMillon reported that consumers in the US are "feeling some pressure" and looking to Walmart for value, with about 7,200 rollbacks in place. He also stated that if the current elevated cost environment persists, Walmart would expect "somewhat higher retail price inflation" in the second quarter and second half of the year.

Recent appearances

Notable quotes

“The bad news is it's really expensive. It's going to be billions of dollars in investments in associates and it'll be billions of dollars simultaneously and investments and lower prices. And to our board's credit, they said, we agree with that plan and in fact we want you to invest more. But the day that we got to announce the wage investment is the best day that I've had working at Walmart.”

Other executives at Walmart

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