Choice Drops Elite Status to 5 Nights: What Owners Gain
Choice rebuilt loyalty to make it easier to earn and easier to reach status — and Noha Abdalla says that shows up in guest spend. Glenn Haussman talks with Noha Abdalla, Chief Marketing Officer at Choice Hotels, during Choice Hotels International’s 70th Annual Convention in Las Vegas about the Choice Privileges refresh, experience partnerships, and why owners win when loyalty participation grows. Choice Privileges changes: second + third stay bonuses, first elite tier at 5 nights, new Titanium top tier Keegan-Michael Key campaign breaks through the “sea of sameness” Experience partnerships:…