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Heather Lavallee

President, Chief Executive Officer & Director, VOYA FINANCIAL INC

Search every verified Heather Lavallee interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Heather Lavallee, President, CEO, and Director of Voya Financial, discussed retirement saving trends among Generation Z in a September 2026 Bloomberg Radio appearance. She said that Voya's research indicates Gen Z workers are saving more and starting earlier than previous generations, including saving twice as much as millennials did at the same age. Lavallee attributed these trends to Gen Z's access to information and digital engagement, while noting that many still seek human guidance for complex financial decisions. She also described Voya's use of personal guidance tools and technology, including artificial intelligence, to assist customers with enrollment decisions, improve claims processing, and support financial advisors in providing personalized service. Lavallee acknowledged ongoing economic challenges such as inflation but said that individuals who remain engaged, use digital tools, and have access to financial advisors report greater confidence about their retirement prospects. She also discussed the complexity of workplace benefits decisions, including healthcare and retirement plan choices, and emphasized Voya's efforts to streamline these processes for customers and employees.

Recent appearances

  • US, Iran Re-Escalate Conflict | Bloomberg Businessweek Daily 9/1/2026

    September 01, 2026 · 📺 Bloomberg Television

    US-Iran tensions over the Strait of Hormuz heightened after a flurry of military strikes at the start of the week. Bloomberg News Senior Editor Wendy Benjaminson explains what led to the new uptick in fighting following weeks of relative calm. Then, Bloomberg TV & Radio Economics & Policy Correspondent Mike McKee and Bloomberg Rates Reporter Michael MacKenzie react to the bond market's spike and what it sets up for September as investors brace for another Fed meeting. Plus, Voya Financial CEO Heather Lavallee explains the trends she is seeing in Gen Z saving for retirement more than any other…

    Watch on YouTube ↗

  • Gen Z Saving More, Earlier for Retirement, Says Voya Financial CEO

    September 01, 2026 · 📺 Bloomberg Podcasts

    Heather Lavallee, CEO of Voya Financial, said that her firm's research find that Gen Z is saving more money than their millennial counterparts and are putting it away earlier in their careers. Lavallee said that Gen Z is also looking for access to personal guidance to help them plan for retirement and make other complex financial decisions. -------- Watch Bloomberg Radio LIVE on YouTube Weekdays 7am-6pm ET Saturday & Sunday 7am-10am ET WATCH HERE: http://bit.ly/3vTiACF Follow us on X:   / bloombergradio   Subscribe to our Podcasts: Bloomberg Daybreak: http://bit.ly/3DWYoAN Bloomb…

    Watch on YouTube ↗

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