EVice President of Global Sales & Account Management, Concentrix
Search every verified Craig Gibson interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. In a 2019 TEDxMississauga talk, Craig Gibson described the structure of international telecom and cybercrime operations, stating that they are "international sophisticated groups sometimes hundreds of people who have multiple tiers of org chart." He said that cybercrime "makes more money than drug trade today in the world" and that individuals who would have invested in drug trafficking now invest in cybercrime. Gibson discussed a case in Spain where 20 luxury homes were used as criminal call centers, with workers who were "very low paid very low rights sort of positions." He claimed that victims who lose all their money and are elderly "tend to kill themselves." Gibson argued that 5G technology, managed by artificial intelligence and a "security Orchestrator," could prevent such frauds, stating "when these frauds are performed and you know all these people died it was totally preventable if we had 5G." He also encouraged the public to report phishing attempts to the government, saying that doing so helps authorities "know how to allocate funding how to provide support for law enforcement." Gibson described cybercrime as "a really misunderstood or a very secret class of crime" that is often downplayed or not tracked by large companies.
“These are international sophisticated groups sometimes hundreds of people who have multiple tiers of org chart some of whom are working in almost a call center level which will see some pictures of who are also working at higher levels of cartel like infrastructure.”
“Cybercrime specifically the IT cybercrime makes more money than drug trade today in the world so the individuals that would have invested in drug trade crime now invest in cybercrime.”
“When they have no money and they're very old their face was living on the street they tend to kill themselves.”
“In working with the phone companies in Spain it was identified that there was 20 luxury homes this is a Spanish luxury home of Villa and they fit a particular profile so not only is the house physically big it's on a large lot meaning that there's a physical distance between the building and the hedge or fence the fenc...”
“Out of the many people working in those 20 locations almost all of them were call center staff well we would consider very low paid very low rights sort of positions.”
“There is a solution for all of this luckily so when we talked about Internet of Things and calls that impact people there's actually inefficiencies in 4G landline networks long distance and so on and those inefficiencies actually limit how much fraud can be done and so they have to rely on things like these physical ho...”
“5G at its highest level is managed by a kind of artificial intelligence called 5G ML or 5G machine learning and because it's an AI based system and it has kind of a bodyguard called a security Orchestrator that security Orchestrator which is very very rules based is supremely good and not only enforcing security rules...”
“When these frauds are performed and you know all these people died it was totally preventable if we had 5G.”
“When you received all these different kinds of phishing when you report them it goes to the government the government knows how to allocate funding how to provide support for law enforcement and in that way everybody knows exactly how severe this is.”
“This is a really misunderstood or a very secret class of crime it's often misunderstood it's often downplayed it's often considered to be a non-issue many systems in large-scale companies don't even track it so the criminals are just walking away with your money and nobody's even complaining.”
Craig Gibson uncovers the secret world of cybercrime, and what we're going to fight it. This talk was given at a TEDx event using ...
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