Craig Gibson: Inside the Concentrix–Webhelp Merger | In the Know Podcast | Episode 1
In the Know is the podcast where BPO and CX leaders let you in. Their journey, their advantage, and their view of what's next. In this episode, Spencer is joined by Concentrix CCO, Craig Gibson. In his role as Chief Client Officer at Concentrix (NASDAQ: CNXC), Craig leads the company’s strategic client vision and value creation. With more than 25 years in the CX and business solutions industry, his career spans Ernst & Young, NTT Data, and founding his own CX business. Craig later joined Webhelp as CEO of South Africa, driving significant growth before transforming the UK business and steppi…