President, Chief Executive Officer & Director, Maximus
Search every verified Bruce Caswell interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Bruce Caswell, president and CEO of Maximus, has been serving as chair of the 42nd annual Kidney Ball, a fundraiser for the National Kidney Foundation scheduled for March 16 at the Anthem in Washington, D.C. In a September 2024 interview, Caswell discussed the event and noted that the National Capital Area has one of the highest rates of kidney disease in the United States, with more than 700,000 people affected. He stated that many nonprofit organizations have struggled to return to pre-pandemic levels of philanthropic giving and said he was taking on the mission of helping the Kidney Ball return to those levels. Caswell also highlighted that only 10% of Americans with kidney disease receive a diagnosis and emphasized the importance of early detection. In earlier interviews from 2020 to 2023, Caswell outlined Maximus’s strategic focus on three pillars: the future of health, citizen services digitally enabled, and technology services. He described the company as an independent and conflict-free provider of healthcare assessments and clinical services to governments. During the COVID-19 pandemic, Caswell said Maximus rapidly scaled up by hiring 20,000 people to stand up a virtual call center operation and shifted 45% of its U.S. workforce to work from home. He also noted that the company had broken into the top 20 of federal IT contractors and intended to climb higher. Caswell has also participated in charitable events, including the Laps for Lexi fundraiser for pediatric cancer research, where he spoke as a current parent at Sandy Spring Friends School.
“Kidney disease is the ninth leading cause of death in the country; actually more people die from kidney disease than from prostate cancer or breast cancer, and a full 15% of Americans have kidney disease, which is astounding.”
“Only 10% of Americans with kidney disease ever really get to a diagnosis, so raising awareness of the importance of early diagnosis and treatment is just so critical.”
“The National Capital Area has one of the highest rates of kidney disease in the United States, with more than 700,000 people affected, 14,000 on dialysis, and 2,000 waiting for a life-saving transplant.”
“The kidney ball has always been such an important fundraiser for the National Kidney Foundation, and I’m taking on the mission to help us return to the levels of total giving that the organization experienced prior to the pandemic.”
“Many nonprofit organizations have struggled to return to the same levels of philanthropic giving that they experienced prior to the pandemic, due to competing demands and changes in community engagement.”
“We’re partnering with the Vermont Teddy Bear Company to provide teddy bears to pediatric dialysis patients at Children’s National Medical Center, bringing comfort to brave children who spend hours a week in dialysis clinics.”
“A lot of people don’t typically think of children when they think about kidney disease, but children are very much affected, with causes including birth defects, hereditary diseases, and infections that can lead to kidney failure and the need for dialysis or transplant.”
“At the kidney ball, guests will enjoy a reception, silent auction, great dinner, inspiring mission moment, and live entertainment, all supporting the foundation’s programs in research, education, advocacy, and organ donation awareness.”
“Luxury jewelry designer Mindy Lamb, herself a transplant recipient, will host a trunk show at the kidney ball, with 20% of proceeds going to the National Kidney Foundation.”
“We decided to focus on three pillars. The first one is the future of Health. Health and Healthcare, needless to say, is critical for all citizens and we've established ourselves as an independent and conflict-free provider of critical Health Care assessments and Clinical Services to governments that are seeking to ensu...”
“Now that could be access to disability benefits for a veteran or it could be access to financial benefits or ultimately other types of benefits for citizens that are seeking those from government and they need to have an independent conflict-free entity to help them in that determination.”
“COVID forced the healthcare market to evolve and accelerated changes that were underway even prior to COVID, like the greater use of technology in the form of telemedicine for assessments and care delivery, creating an expectation among beneficiaries, patients, clinicians, and payers that this can and should continue.”
“We are investing in new technology to improve the customer experience for veterans and bringing services to them on their terms, including rolling out mobile clinics available in places like Walmart parking lots or through veterans services organizations.”
“Our vision for the future of health focuses on three areas: the increasing importance of clinical assessments for governments, addressing public health infrastructure challenges exposed by the pandemic, and tackling chronic conditions and mental health challenges that evolved during the pandemic.”
“Maximus's revenue spiked during the height of the pandemic due to increased demand for contact center, claims processing, and clinical support services, and as demand declines, new opportunities are arising from customers we served for the first time during the pandemic, including state agencies converting to longer-te...”
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