How Lumen Is Preparing Leaders for Humans + AI Agents (with EVP & CPO Ana White)
How do you take a 100-year-old telecom company from a declining stock price to an AI-ready powerhouse? You stop rewarding the smartest people in the room and start rewarding the most curious. Ana White, EVP & Chief People Officer at Lumen, joined a transformation that cut dividends to fund growth and refinanced billions in debt, all while retraining 25,000 employees for the AI age. It’s a masterclass in change management that most leaders are too afraid to try. We dive into the specific "Lumenate" behaviors that made this pivot possible in the full episode. You can also listen to this e…