Cracker Barrel CEO Finally Addresses ‘Woke’ Rebrand Controversy | The Glenn Beck Podcast | Ep 275
I feel like I've been fired by America,” says Cracker Barrel CEO Julie Masino, in a vulnerable tell-all that goes behind the scenes ...
President, Chief Executive Officer & Director, Cracker Barrel Old Ctry Stor
Search every verified Julie Masino interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Julie Masino, President and CEO of Cracker Barrel, has been addressing the company’s 2025 rebranding controversy, which involved a new logo that removed the "old-timer" character and the word "Cracker Barrel." In a November 2025 podcast interview, Masino stated that the company "messed up" and that the intent was "not ideological." She said the old-timer was "never going to be removed" and that the company "pivoted quickly" to revert to the original logo. Masino said she felt she had been "fired by America" due to the backlash, and expressed regret, stating, "I don't want people to be mad at us." On earnings calls and in media appearances throughout 2025, Masino has discussed the company's financial performance and transformation plan. She reported four consecutive quarters of positive comparable store restaurant sales and noted that the company raised its guidance despite a $5 million hit from tariffs. Masino described fiscal 2025 as an "investment year" focused on a three-year strategic plan, including back-of-house process simplification, menu testing, and store remodels. She highlighted the launch of a loyalty program that had acquired 8 million members and the introduction of "Front Porch Feedback" for direct guest comments. Masino also stated that the company was "well-positioned" in a tough macroeconomic environment and that its "plan is working."
“The logo was one piece of a system. The old-timer was never going anywhere. That's why actually when we said, 'Okay, okay, we hear you.' Like, it's because he was never going to be removed. When you walk out of here, there's a big sign over there by the side of the freeway. Yeah. Huge. Bigger than this booth. Right. We...”
“Our guests have a right to be upset. I feel it in you when you're saying that. They have a right to be upset. We messed up. The intent was not ideological. It was not to put the old version of Cracker Barrel in a box. That was not the intent whatsoever. The logo was one piece of a system. The old-timer was never going...”
“The day we rolled that, we brought Uncle Hersel's menu item back to the menu, which our guests have been asking for for like 10 years. It was just so unfortunate that we, it, it, but I get it. Like what we didn't see in the data, again, it was one piece of what we were doing, but what we didn't see in the data was that...”
“We are so I'm so sorry for the misunderstanding. I regret it. I don't want people to be mad at us. My job is to make people love Cracker Barrel, not be mad at Cracker Barrel.”
I feel like I've been fired by America,” says Cracker Barrel CEO Julie Masino, in a vulnerable tell-all that goes behind the scenes ...
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Summary: What does it take to revitalize a legacy brand, while maintaining its identity? By balancing tradition and transformation, any company can breathe new life into its business and consistently evolve to meet the changing expectations of customers and employees alike. Today's guest is Julie Masino. Julie is President and CEO of Cracker Barrel, a role she took on just over a year ago in November of 2023. Since then, she's led the company with a focus on innovation and growth drawing on her over 30 years of experience in the restaurant and retail industries. Previously, Julie served…
Cracker Barrel President and CEO Julie Masino sits down with 'Mad Money' host Jim Cramer to talk consumer trends, store ...
Cracker Barrel President and CEO Julie Masino sits down with 'Mad Money' host Jim Cramer to talk consumer trends, store ...
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