The CFO lessons behind Costco’s long-term strategy
CFOs can learn a lot about pricing and leadership from Costco. In this episode of How CFOs Think, the former Costco CFO Richard Galanti explains how Costco Wholesale – a multibillion-dollar global retailer with warehouse club operations in 14 countries – has used pricing discipline, operational efficiency, transparency and long-term thinking to build customer loyalty and value. Listeners will learn: • Why Costco maintains strict limits on product mark-ups • How operational efficiency helps protect customer value • Why Costco sometimes accepts lower short-term earnings • How transparency shap…