Susan Riel

Chair, President & Chief Executive Officer, EAGLE BANCORP INC/MD

Search every verified Susan Riel interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Susan Riel, Chair, President, and Chief Executive Officer of Eagle Bancorp, discussed the company's second-quarter 2020 results during an earnings call on July 23, 2020. She noted that the bank had approved payment deferrals on 708 loans totaling $1.63 billion, approximately 20% of the loan portfolio, and observed a modest uptick in certain credit quality statistics consistent with the current economic environment. Riel stated that the bank was maintaining disciplined management of other expenses while continuing to invest in human capital and IT infrastructure, as it approached the $10 billion asset threshold and evaluated additional regulatory requirements above that level. During the call, Riel addressed a charge-off related to a chain of hair salons that filed for bankruptcy, describing it as a one-off item at that time, though she noted potential changes depending on the duration and severity of COVID-19. She indicated that criticized loans had risen modestly while classified loans had declined slightly, and that the bank was closely monitoring deferrals and re-risk ratings. Riel also outlined the bank's approach to second loan modifications, stating that it would generally require credit enhancements such as additional collateral or guarantor support, and preferred to classify loans as non-performing rather than extend deferrals without a viable exit strategy.