Nitin Mhatre

President, Chief Executive Officer & Director, Berkshire Hills Bancorp

Search every verified Nitin Mhatre interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Nitin Mhatre, CEO of Berkshire Hills Bancorp, has described the bank's approach to innovation and talent acquisition amid industry disruption. In a podcast recorded in October 2024, Mhatre stated that the bank has been "opportunistic on the talent front," hiring over a dozen seasoned bankers by taking advantage of market disruption caused by mergers in New England. He said the bank focuses on balancing short-term performance with long-term investment, and described its technology strategy as integrating platforms such as Snowflake, Salesforce, and FIS to create a digital experience he characterized as top quartile among midsize banks. Mhatre also discussed the bank's ESG performance, noting it ranks in the 17th percentile nationally among institutions rated by Bloomberg, MSCI, Sustainalytics, and ISS. In earlier appearances, Mhatre emphasized the bank's community-focused approach. He said that during the COVID-19 pandemic, Berkshire Bank issued PPP loans at about three times the national average and worked with clients in distressed industries. He described the bank's "My Banker" program, which brings banking services to clients who cannot visit a branch, and noted that 99% of the bank's energy use comes from renewable sources. Mhatre has referred to the bank as a "digitouch" organization, combining digital experiences with personal service, and said the bank's vision is to be a "high performing relationship driven community focus bank." He also stated that the bank was the first under $150 billion in assets to issue a sustainability bond.