80: The Secret to Gaining Traction with AI? Start with People, Not Tech with Martha Galley
In this episode of the TomorrowZone® Catalyst Podcast, host Deborah Reuben talks with Martha Galley, Chief Sustainability ...
Chief Sustainability Officer, Calix
Search every verified Martha Galley interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Martha Galley, Chief Sustainability Officer at Calix, has discussed the company’s approach to AI adoption and broadband expansion in recent appearances. In a November 2025 podcast, she stated that Calix is pursuing an "AI-first approach" driven by a mission to help customers "simplify, innovate, and grow." She emphasized starting with value and customer experience rather than technology, and advocated for lowering the stakes for initial AI use cases to overcome resistance. Galley also noted the rapid speed of AI technology adoption, saying what once took years now takes weeks or months, and stressed the importance of creating a community focused on how humans transition to using AI. In earlier interviews from 2021 to 2023, Galley described Calix’s role in helping service providers and communities expand broadband networks, particularly in light of government funding programs like BEAD. She said Calix partners with both traditional and non-traditional providers to build "future-proof networks" and helps them demonstrate accountability for funding. Galley also discussed leadership principles, including hiring people who can surpass you, establishing clear vision, and leading with empathy. She stated that she chose to join Calix because of the quality of its people, its mission to make the world a better place, and the company’s moral code.
“As the Chief Sustainability Officer at cx, I am leveraging my entrepreneurial roots to reimagine what's possible in broadband and beyond.”
“Our second transformation involves embracing an AI-first approach, which is driven by our mission to help customers simplify, innovate, and grow.”
“Starting from value and customer experience, rather than technology first, is a powerful approach that aligns everyone behind a common mission.”
“The rapid speed of AI technology adoption—what once took years now takes weeks or months—underscores the urgency for companies to rethink their strategies and act decisively.”
In this episode of the TomorrowZone® Catalyst Podcast, host Deborah Reuben talks with Martha Galley, Chief Sustainability ...
CSS Corp is Now Movate - “The WINning View” is a women leadership talk series organized by WIN (Women's Initiative Network) ...
Martha Galley, SVP of Customer Experience at Calix, stopped by to talk about customer engagement, trends, and Calix!
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