Ragy Thomas

Recent appearances

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  A Conversation with Sprinklr CEO Ragy Thomas: AI and Customer Experience

  September 26, 2024 · 📺 Everest Group

  In this video, Everest Group's Customer Experience (CX) expert Sharang Sharma talks with Ragy Thomas CEO of Sprinklr. Sharang was at Source24 and took the opportunity to discuss the benefits of a unified CX strategy and a platform-based approach, the evolving role of generative AI in CX, Sprinklr's gen AI-powered Digital Twin, and its potential to drive meaningful change in CX. Learn more: https://www.everestgrp.com/customer-e...

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  Sprinklr CEO & Founder Ragy Thomas at Qatar Web Summit 2023: Fireside Chat on GenAI

  March 22, 2024 · 📺 Sprinklr

  Sprinklr is the leading enterprise company for all customer-facing functions. With advanced AI, Sprinklr's Unified Customer Experience Management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more: https://www.sprinklr.com/ As the Unified Customer Experience Management platform (Unified-CX…

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  Sprinklr Founder & CEO Ragy Thomas join NYSE Floor Talk

  July 19, 2023 · 📺 New York Stock Exchange

  Sprinklr Founder & CEO Ragy Thomas sat down with Judy Khan Shaw following its first Investor Day to about the company's recent quarterly earnings, expansion into the contact center as a service market and new product innovations, including new AI features. #NYSEFloorTalk #earnings #AI

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  AI-Powered Contact Centers: Sprinklr’s Bold Vision

  April 28, 2023 · 📺 CX Today

  As someone who has dreaded the endless loops of outdated call centers, this conversation hits home. In this CX Today exclusive, Charlie speaks with Ragy Thomas, Founder & CEO of Sprinklr, about why the contact center market needs disruption—and how Sprinklr is leading the charge. Sprinklr, known for pioneering unified CX management, is reimagining the contact center as AI-powered, omnichannel, and unsiloed. Ragy shares why decades-old systems still frustrate both customers and agents, and what it takes to turn the contact center from a complaint box into a digital storefront and revenue drive…

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  Sprinklr’s founder on the future of contact centers

  December 20, 2022 · 📺 Fast Company Middle East

  As part of our FC Corner Officer series, Ragy Thomas, Founder and CEO of Sprinklr, shares his views on the future of customer experience and human appeal by building an accessible digital front door. Follow us on:   / fastcompanyme     / fastcompanyme     / fastcompanyme     / fast-company-me  

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  Sprinklr at Collision Conference 2022: Ragy Thomas, What impacts consumers' purchase decisions?

  June 29, 2022 · 📺 Sprinklr

  In this video, Sprinklr CEO/Founder Ragy Thomas chats with Angela Moon, Managing Editor at Bloomberg News, about using customer data to create exceptional experiences. Learn more: https://www.sprinklr.com/ 𝗔𝗯𝗼𝘂𝘁 𝗦𝗽𝗿𝗶𝗻𝗸𝗹𝗿: Founded in 2009 by Ragy Thoman, Sprinklr is a software company located in New York. It develops a SaaS customer experience management (CXM) platform. The company’s software is a hub of applications for social media marketing, social advertising, content management, collaboration, employee advocacy, customer care, research, and monitoring. An American software company, Sprin…

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  Ragy Thomas (MBA ‘03), Sprinklr Founder and CEO | Stern Graduate Classes of 2020 & 2021 Convocation

  May 17, 2022 · 📺 NYU Stern

  Ragy Thomas (MBA ‘03), Sprinklr founder and CEO, addresses Stern's Graduate Classes of 2020 and 2021 on Tuesday, May 10, 2022. See additional features here: https://www.stern.nyu.edu/graduation

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  NYSE Floor Talk: Sprinklr Founder & CEO Ragy Thomas

  January 05, 2022 · 📺 Sprinklr

  Sprinklr Founder & CEO Ragy Thomas spoke with NYSE's Judy Shaw to share how our AI-powered Unified-CXM platform helps large brands keep their customers at the center of everything they do – boosting satisfaction and driving revenue. Learn more: https://www.sprinklr.com/ 𝗔𝗯𝗼𝘂𝘁 𝗦𝗽𝗿𝗶𝗻𝗸𝗹𝗿:🎯 Founded in 2009 by Ragy Thoman, Sprinklr is a software company located in New York. It develops a SaaS customer experience management (CXM) platform. The company’s software is a hub of applications for social media marketing, social advertising, content management, collaboration, employee advocacy, customer ca…

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  Web Summit 2021 SaaS Monster Fireside Chat: Ragy Thomas | What Is Sprinklr❓ | Sprinklr

  November 07, 2021 · 📺 Sprinklr

  Watch this video where Sprinklr CEO/Founder Ragy Thomas discusses the idea behind developing Sprinklr and the importance of unified customer experience management. Learn more: https://www.sprinklr.com/ 𝑾𝒉𝒂𝒕 𝒊𝒔 𝑺𝒑𝒓𝒊𝒏𝒌𝒍𝒓? → Sprinklr is the world's first platform for Modern Customer Experience Management (CXM), which helps brands make their customers happier. With Sprinklr, you can communicate with customers on the channels they prefer and coordinate your interactions across marketing, advertising, research, care, and engagement teams to provide the greatest possible customer experience for your…

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  Bloomberg Cornell Tech Series: Ragy Thomas, Founder & CEO of Sprinklr - Highlight

  January 21, 2021 · 📺 Inside Bloomberg

  On Thursday, December 17, 2020, Cornell Tech @ Bloomberg featured Ragy Thomas, Founder & CEO of Sprinklr, in conversation with Scarlet Fu of Bloomberg Television. During this virtual conversation, they discussed Sprinklr’s work across a range of industries, how the company has kept its teams together while working remotely, what COVID-19 has meant for social media, brand marketing and customer engagement in 2020, and how Sprinklr is helping to combat digital disinformation. For Engineering/Tech jobs: http://bit.ly/23gXZzd

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  Bloomberg Cornell Tech Series: Ragy Thomas, Founder & CEO of Sprinklr

  December 17, 2020 · 📺 Inside Bloomberg

  On Thursday, December 17, 2020, Cornell Tech @ Bloomberg featured Ragy Thomas, Founder & CEO of Sprinklr, in conversation with Scarlet Fu of Bloomberg Television. During this virtual conversation, they discussed Sprinklr’s work across a range of industries, how the company has kept its teams together while working remotely, what COVID-19 has meant for social media, brand marketing and customer engagement in 2020, and how Sprinklr is helping to combat digital disinformation. For Engineering/Tech jobs: http://bit.ly/23gXZzd

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  Sprinklr CEO & Founder Ragy Thomas at Web Summit 2019: Q&A on AI

  November 06, 2019 · 📺 Sprinklr

  At Web Summit 2019, Sprinklr's CEO & Founder Ragy Thomas speaks to New York Times reporter Don Clark about how Sprinklr helps brands use AI to create memorable customer experiences. Learn more: https://www.sprinklr.com/ 𝗔𝗯𝗼𝘂𝘁 𝗦𝗽𝗿𝗶𝗻𝗸𝗹𝗿:🎯 Founded in 2009 by Ragy Thoman, Sprinklr is a software company located in New York. It develops a SaaS customer experience management (CXM) platform. The company’s software is a hub of applications for social media marketing, social advertising, content management, collaboration, employee advocacy, customer care, research, and monitoring. An American software…

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