Michal Langer

Chief Product Officer, Lemonade

Search every verified Michal Langer interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Michal Langer, Chief Product Officer at Lemonade, appeared in a July 2025 interview focused on the company's car insurance product. She stated that 96% of Lemonade car customers use telematics, compared to 9% of the industry, and that 92% use continuous telematics versus 1% industry-wide. Langer attributed the discrepancy to Lemonade's approach of mapping customer touchpoints and removing friction. She described the company's methods for predicting which renters or pet insurance customers would become good car customers as "secret sauce" and said that existing customers adding car insurance have "insane" unit economics, including no acquisition cost, lower loss ratios, and higher retention. Langer also discussed regulatory differences in telematics usage. She said that in California, telematics can be used to adjust pricing based on how much a customer drives, which predicts exposure and risk, but that regulators currently prohibit using telematics to change price based on how a person drives.