Leadership in Challenging Times: A Conversation with Gary Norcross, President and CEO, FIS
"When the pandemic first hit, we watched it emerge out of China, but we all thought it would be very similar to SARs or MERs where the impact was limited. And we all remember the day when the WHO deemed it a pandemic. It's been a very dramatic challenge for us in leadership on how to respond," says Gary Norcross, Chairman, President and Chief Executive Officer of FIS. In an interview with Lori Esposito Murray, president of the Committee of Economic Development of The Conference Board, Norcross shared how FIS is putting colleague safety first, transferring critical services to home offices, a…
