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Jean-Paul Agon

Chairman of the Board of Directors, L'Oreal

Search every verified Jean-Paul Agon interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. In a June 2020 interview, Agon expressed confidence in the beauty market's ability to recover from the coronavirus crisis, stating that L'Oréal has historically seen a strong bounce back after crises. He described the situation as a supply crisis rather than a demand crisis, noting that consumers in China were eager to buy beauty products once restrictions were lifted. Agon acknowledged that the speed of recovery would depend on the duration of the pandemic and its economic impact, but argued that beauty products are inexpensive items that consumers may use to indulge themselves after a period of frustration. In earlier appearances, Agon emphasized the importance of digitalization for L'Oréal, stating in 2018 that "the future of beauty will be digitalized" and that the company's profit margin had accelerated alongside its digital efforts. He also discussed the company's decentralized operational structure, which allows local adaptation to consumers. In 2015, Agon spoke about L'Oréal's "Sharing Care" program, which aims to extend social benefits to employees outside France, arguing that economic and social performance are intrinsically linked and that companies have a duty to share social advances globally.

Recent appearances

Notable quotes

“Le commerce électronique, on peut dire d'une certaine manière que même si les Américains de la Silicon Valley ont été en avance en police technologique, c'est vraiment les Chinois qui ont été les pionniers mondialement du commerce en ligne puisque en fait nous dès 2010, nous avons commencé notre partenariat avec Tmall d'Alibaba, ensuite avec JD, ensuite maintenant avec Douyin. Aujourd'hui, c'est 60 % de notre chiffre”

“L'environnement est très favorable. Je veux dire que comme je vous le disais, on a été très supporté par la municipalité de Shanghai et donc nous a encouragé à investir et donc nous avons des bureaux superbes en plein milieu de Shanghai, nous avons deux usines, nous avons les laboratoires, nous avons des centrales de distribution les plus modernes du monde. L'investissement en Chine a été vraiment pour nous stratégiq”

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