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Margherita Valle

Group Chief Executive, Vodafone

Search every verified Margherita Valle interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Margherita Della Valle, CEO of Vodafone Group, has been focused on the company's adoption of artificial intelligence at scale, satellite connectivity, and European telecom market consolidation. In April 2026, she discussed with Google's Rick Osterloh how Vodafone is applying AI to customer service, citing a chatbot called Super Toby that handles over 60 million conversations per month and a 70% first-call resolution rate. She described AI as a "massive competitive element" and said the company built a "data ocean" of 16 petabytes of customer data as a foundation for its AI use cases. At Mobile World Congress in March 2026, Della Valle announced the creation of Satellite Connect Europe, a new open-access satellite company in partnership with AST SpaceMobile, and said operators including Orange, Telefonica, and TPG had chosen to work with it. She described satellite communications as a "new frontier" but said the sector is in a "wild west state" and called for clear safety and security rules. Della Valle has also addressed Vodafone's structural changes and the broader European telecom environment. In December 2024, she welcomed UK regulatory approval for Vodafone's merger with Three, committing to an £11 billion investment program and arguing the deal would drive "more competition and more investment." She said the CMA's decision set a "strong precedent" for the need for scale in Europe. In earlier interviews, she described Europe's telecom networks as "the worst in the world except Africa" and attributed the problem to "fragmentation" driven by regulatory choices. She has stated that change "cannot stop" and that her priorities as CEO have been "customer, simplicity, and growth," including shifting the business balance toward B2B and simplifying the organization.

Recent appearances

  • How is AI enhancing customer experience? | Vodafone Margherita Della Valle & Google’s Rick Osterloh

    What does AI at scale actually look like? For us, it starts with customers. From AI assistants supporting call centre agents, to one of the largest customer service chatbots in Europe, we’re using AI to simplify experiences and improve satisfaction. Our Vodafone Group CEO Margherita Della Valle sat down with Google’s Senior Vice President, Platforms & Devices, Rick Osterloh, to explain how we’re applying AI at scale to drive productivity, simplify operations and deliver better customer experiences - built on strong, secure data foundations across Europe and Africa. Chapters: 00:00 - Welcom…

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  • Vodafone CEO Margherita Della Valle on Satellites, AI and the Future of Mobile | MWC 2026 📶

    What’s shaping the future of mobile connectivity at Mobile World Congress 2026? 📡 Our MWC TV host, Natasha, caught up with Vodafone Group CEO, Margherita Della Valle, live from the world’s biggest connectivity event in Barcelona. From the rise of satellites and AI to Vodafone’s mission to connect everyone, everywhere, hear Margherita’s perspective on the innovations transforming our industry - and a few personal reflections along the way. 👉 Watch our latest interview from MWC 2026. For more information, visit our MWC news platform: https://www.vodafone.com/news/newsroo... #Vodafone…

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  • Margherita Della Valle, CEO Vodafone on satellites

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  • Vodafone Group Q3 FY26 Trading Update | Feb 05, 2026

    Vodafone Group Q3 FY26 Trading Update | Feb 05, 2026. #earningscall #StockMarketNews #conferenceCall Earnings Call | Earnings Conference Call | Earnings concall | concall | quarterly results | Stock News | Full Year results | Fiscal Year results | investment news | stock latest news If you want us to remove your company's earnings call or any other conference call, please reach out to [email protected].

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  • Vodafone VOD Q1 2026 Earnings Call

    Vodafone VOD Q1 2026 Earnings Call --------- In this video, we'll cover the latest quarterly earnings results, key financial metrics, ...

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  • Vodafone (VOD) Q4 2025 Earnings – Full Coverage

    Vodafone (VOD) Q4 2025 Earnings – Full Coverage** **Key Highlights:** **Financials** – FY 2025 met EBITDA and adj. free ...

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  • Building Europe’s Digital Future | Vodafone CEO Margherita Della Valle at Mobile World Congress 📶

    Vodafone CEO, Margherita Della Valle, joins us at Mobile World Congress 2025 in Barcelona to discuss the latest innovations at this key industry event. Margherita uncovers the challenges facing Europe’s connectivity landscape, as well as opportunities for partnership that could drive digital transformation, for a more sustainable and connected future. Learn more about our #MWC25 activity here: https://www.vodafone.com/news/campaig... #MobileWorldCongress #Technology #Vodafone #Innovation #Partnership #MWC2025 #MWC

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  • Reinvented with Accenture: Vodafone

    Watch as Vodafone’s CEO, Margherita Della Valle and Julie Sweet, Chair & CEO of Accenture, reveal Vodafone's secrets to success and discuss how they've standardized operations to drive innovation. https://cnb.cx/4aibIyE Paid Post by Accenture

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  • Vodafone: digital transformation through data, AI & new ways of working

    Continuous reinvention has been essential in Vodafone and Margherita Della Valle's story of growth and adaption to the ever-changing telecommunications landscape. Vodafone’s CEO, Margherita Della Valle and Julie Sweet, Chair & CEO of Accenture reveal Vodafone's secrets to success and discuss how they've standardized operations to drive innovation. Learn more about Vodafone's transformation and its most recent decision to partner with Accenture to provide shared services to industry customers via Vodafone Intelligent Solutions (VOIS): https://accntu.re/428om1j 00:00 Introduction 00:16 Marghe…

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  • #9 - Margherita Della Valle, Chief Executive Officer, Vodafone Group

    In this episode, we hear from Margherita Della Valle, Chief Executive Officer at Vodafone Group, 2022 Alumna of the Year and one of the alumnae featured in the Changed by Women project. She takes us through her career and leadership journey. Her insights into the latest trends in the telecommunications industry as a global innovator, as well as her commitment to empowering women, truly inspired us. We also explored the impact that Bocconi had on her journey and, through her visionary lens, the transformative power of philanthropy in improving society. ------------------------------------------…

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  • Vodafone-Three Mega Merger 'Bigger And Better' For Customers Says CEO

    Vodafone Group's £15 billion ($19.1 billion) merger with Three won the UK’s antitrust watchdog’s approval, paving the way to create Britain’s largest telecommunications operator by revenue. The two companies have committed to invest £11 billion in the UK’s digital infrastructure to win approval for the deal. Vodafone Group CEO, Margherita Della Valle, tells Bloomberg's Tom Mackenzie what the deal means for prices, headcount and future consolidation across the European telecoms sector. -------- Watch Bloomberg Radio LIVE on YouTube Weekdays 7am-6pm ET WATCH HERE: http://bit.ly/3vTiACF…

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  • Vodafone CEO Margherita Della Valle Talks £15 Billion Mega Merger | Bloomberg Talks

    Vodafone Group's £15 billion ($19.1 billion) merger with Three won the UK’s antitrust watchdog’s approval, paving the way to create Britain’s largest telecommunications operator by revenue. The two companies have committed to invest £11 billion in the UK’s digital infrastructure to win approval for the deal. Vodafone Group CEO, Margherita Della Valle, tells Bloomberg's Tom Mackenzie what the deal means for prices, headcount and future consolidation across the European telecoms sector. See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information. Bloomberg Talks curat…

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