President, Ohio, Firstenergy
Search every verified Torrence Hinton interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Torrence Hinton, President of FirstEnergy’s Ohio operations, has provided multiple updates on power restoration following severe storms in Northeast Ohio. In July and August 2025, Hinton described the storms as historic, noting that the Illuminating Company had not seen a storm of that magnitude since 1993. He stated that as of 10 a.m. on August 9, service had been restored to more than 205,000 customers, down from approximately 430,000 impacted. Hinton set a global estimated time of restoration (ETR) of 11:30 p.m. on Wednesday, August 14, for the majority of customers, while cautioning that a small percentage—potentially 3 to 4%—would take longer due to difficult access. Hinton reported that by July 17, crews had repaired or replaced about 1,800 cross arms, 400 poles, and 190,000 feet of wire and cable. He noted that as of 9:30 a.m. that day, power had been restored to nearly 98% of Illuminating Company customers, with fewer than 7,000 still without service. Hinton thanked customers, local officials, and community organizations for their support, and urged the public to stay away from downed lines and work zones for safety. He also acknowledged Governor Mike DeWine’s recognition of the storm’s toll and encouraged customers to watch for additional assistance.
“As of 9:30 a.m. this morning power has been restored to nearly 98% of Illuminating Company customers with less than 7,000 remaining without service. Most of our customers who are currently without service will have their power restored by 11:00 p.m. tonight.”
“Our crews have repaired or replaced about 1,800 cross arms, more than a thousand cutouts, 400 poles, almost 200 Transformers and about 190,000 feet of wire and cable. For your reference that's enough wire and cable to cover 526 football fields if laid end to end.”
“Thanks to the around the clock hard work by more than 7500 storm responders nearly all of our customers will have power restored much sooner than the original Global estimate time that we provided last week of Wednesday August 14th. As of 9:30 a.m. this morning power has been restored to nearly 98% of Illuminating Comp...”
“I also want to express my thanks and appreciation to Governor DeWine his recognition for the financial and physical and emotional toll this historic storm has taken on Northeast Ohio. While I do not have any details beyond what the state has already released thus far we encourage our customers to stay tuned for additio...”
“As of 10 a.m. this morning, we have restored service to more than 205,000 customers in Ohio, which is down from about 430,000 customers who were impacted at some point by the storm. The illuminating company has not seen a storm event of this nature for more than 30 years dating back to 1993. So again, for the illuminat...”
“We will continue to do that until this event is complete. Uh You may be aware that we have established what we refer to as a global estimated time of restoration, often referred to as Etr for short. And this basically represents what we believe uh will be uh when the uh the majority of our customers, the vast majority...”
“We've set that ETR to be 11:30 p.m. next week Wednesday. What I want to but again remind folks that doesn't mean that customers out right now is not going to have will not have their service restored until next week Wednesday. What that simply means is we expect to have the significant portion of our customers restored...”
“The estimated time of restoration to restore means 95% plus of our customers will be on by Wednesday August 14th. That leaves potentially 3 to 4% and it will be that 3 to 4% that quite honestly is going to be tough. It's going to be that 3 to 4% that is not an area where we can easily get back on from establishing a li...”
FirstEnergy’s Ohio President, Torrence Hinton, will provide an update on power restoration efforts in Northern Ohio and talk about the historic impact of this Tuesday’s storm.
FirstEnergy Ohio President Torrence Hinton speaks with reporters from Eastlake and gives an update about the historic power ...
FirstEnergy’s Ohio President, Torrence Hinton, provided an update on the company’s progress in restoring power to thousands of Northeast Ohio customers Friday morning, saying most customers will have their power back on by next week.
Sign in to search the full transcript archive, filter by topic, and access every quote from Torrence Hinton.
The summary and quote tags on this profile are produced with AI assistance from verified, first-person interview transcripts, then checked by our team to confirm the speaker's identity and the accuracy of every quote. See how we verify →