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Joe Shoen

Chairman and President, U-Haul Holding Company

Search every verified Joe Shoen interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Joe Shoen, Chairman and President of U-Haul Holding Company, discussed the company's dealer network and market position during the U-Haul Holding Company Investor Day 2026. He described the company's expansion of independent dealers, which he said supports local businesses and increases customer convenience, and noted that U-Haul pays an average 21% commission across product lines. Shoen also addressed market trends, stating that while U.S. Census data shows a steady decline in moves over 40 years, he believes the market remains vast and that increased convenience can drive overall transactions. He attributed current freight cost pressures to driver availability and fossil fuel prices, which he described as cyclical factors. On the Q1 2027 earnings call, Shoen commented on the self-storage industry, asserting that "continued deceptive pricing practices by most of the storage resets is degrading the self-storage industry's reputation with the public" and that such actions are increasing government oversight, citing recent regulations in New York City. He also stated that U-Haul has posted prices at its locations for roughly 30 years, contrasting its approach with that of other industry players. Additionally, Shoen discussed recent operational changes aimed at reducing late shipments and improving customer satisfaction, as well as the company's focus on growing its U-Box storage business, which he said contributes to margins through storage rather than shipping.

Recent appearances

  • U-Haul Holding Company Investor Day 2026

    September 03, 2026 · 📺 i101

    U-Haul Holding Company Investor Day 2026 Twitter - https://x.com/i101yt If you find our work useful, please support us by purchasing a Super Thanks— it truly helps us a lot. #earningscall #StockMarketNews #conferenceCall Earnings Call | Earnings Conference Call | Earnings concall | concall | quarterly results | Stock News | Full Year results | Fiscal Year results | investment news | stock latest news | Annual Meeting of Shareholders | Annual Meeting of Unitholders | Special and Annual Meeting of Shareholders | AGM | Annual General Meeting If you want us to remove your company's earnings…

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  • U-Haul Holding Company Q1 2027 Earnings Call | Self-Storage Occupancy & DIY Moving Up

    August 07, 2026 · 📺 i101

    U-Haul Holding Company Q1 2027 Earnings Conference Call. Twitter - https://x.com/i101yt If you find our work useful, please ...

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  • $UHAL U-Haul Q4 2025 Earnings Conference Call

    February 05, 2026 · 📺 EARNMOAR

    02/05/2026 Q&A: 13:00 U-Haul Holding Company operates as a do-it-yourself moving and storage operator for household and commercial goods in the United States and Canada. It operates through three segments: Moving and Storage, Property and Casualty Insurance, and Life Insurance. It rents trucks, trailers, fixed and portable moving and storage units, specialty rental items, and self-storage spaces primarily to the household movers; and sells moving supplies, towing accessories, and propane. The company also provides uhaul.com, an online marketplace that connects consumers to independent moving h…

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  • U-Haul Holding Company (NYSE: UHAL) Q4 2025 Earnings Call | 5/29/2025

    June 01, 2025 · 📺 Inside Ticker

    U-Haul Holding Company (NYSE: UHAL) reported Q4 2025 results on May 29, 2025, showing continued revenue growth but a significantly wider net loss. Total revenue for the quarter rose to $1.23 billion, exceeding expectations and marking a 4% increase in equipment rental revenue, driven by improvements in both one-way and in-town transactions, as well as higher revenue per transaction. The company’s self-storage segment also posted strong results, with revenue up $18 million (8%) and average revenue per occupied foot increasing by 1.6%. Despite these gains, U-Haul posted a net loss of $82.3 mill…

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  • $UHAL U-Haul Q1 2025 Earnings Conference Call

    May 29, 2025 · 📺 EARNMOAR

    05/29/2025 Q&A: 11:34 U-Haul Holding Company operates as a do-it-yourself moving and storage operator for household and commercial goods in the United States and Canada. The company's Moving and Storage segment rents trucks, trailers, portable moving and storage units, specialty rental items, and self-storage spaces primarily to the household movers; and sells moving supplies, towing accessories, and propane. It also provides uhaul.com, an online marketplace that connects consumers to independent Moving Help service providers and independent self-storage affiliates; auto transport and tow doll…

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  • Cuppa Joe: Advice to College Graduates from Joe Shoen

    January 22, 2014 · 📺 U-Haul

    Join us for a Cuppa Joe. In this series of interviews, we sit down with U-Haul Chairman Joe Shoen. In this section, an ASU Student asks U-Haul Chairman Joe Shoen, what advice he would give to a recent college graduate. He says, "Find something that you like and you are good at." FOR MORE INFORMATION ON COLLEGE MOVING https://www.uhaul.com/CollegeMoving/?... ABOUT U-HAUL Since 1945, U-Haul has been the No. 1 choice of do-it-yourself movers, with a network of more than 21,000 locations across all 50 states and 10 Canadian provinces. U-Haul Truck Share 24/7 now offers customers access to U-Haul…

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  • Cuppa Joe: U-Haul Chairman Joe Shoen Makes His Cell Phone Public

    January 19, 2014 · 📺 U-Haul

    Join us for a Cuppa Joe. In this series of interviews, we sit down with U-Haul Chairman Joe Shoen. In this section, Joe discusses making his phone number public and his interactions with U-Haul customers. Shoen gave this number on an episode of Inside Edition, inviting consumers to call with complaints or questions. Joe Shoen explained saying, “People can’t get this organization to behave, I can.” That number is 602-390-6525. VISIT U-HAUL https://www.uhaul.com/?utm_campaign=u... ABOUT U-HAUL Since 1945, U-Haul has been the No. 1 choice of do-it-yourself movers, with a network of more than 2…

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The summary and quote tags on this profile are produced with AI assistance from verified, first-person interview transcripts, then checked by our team to confirm the speaker's identity and the accuracy of every quote. See how we verify →