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Matt Hawkins

Chief Executive Officer, Waystar Holding Corp.

Search every verified Matt Hawkins interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Matt Hawkins, CEO of Waystar Holding, has been discussing the company's use of artificial intelligence in healthcare payment software. In September 2025, he said hospitals are facing higher patient utilization, citing a roughly 4% increase over the past two years, and argued that AI can help automate low-complexity, high-volume tasks to improve efficiency. He also described Waystar's processing of over 6 billion insurance transactions annually, representing more than $1.8 trillion in gross claim charges, and said the company uses that data to help patients understand their financial responsibility before care. Hawkins has also discussed Waystar's launch of a generative AI solution called Altitude AI, which he said is designed to prevent claim denials and assist with appeals. Earlier in 2025, Hawkins commented on denied healthcare claims, stating that nearly half a trillion dollars is wasted annually on such issues, with 450 million claims denied each year and providers spending over $20 billion to address them. He said Waystar is using automation to generate appeal letters and gather documentation, reporting "remarkably successful overturn rates." Following Waystar's IPO in June 2024, Hawkins emphasized the company's recurring revenue model and profitable growth, noting that it serves over a million providers across various care settings. He has also spoken about the importance of price transparency and consumer-focused billing, saying that technology can help estimate patient payment responsibilities using eligibility and pre-authorization data.

Recent appearances

  • Hospitals having to do more with less resources, this is where AI comes in, says Waystar CEO

    September 15, 2025 · 📺 CNBC Television

    Matt Hawkins, Waystar CEO, joins 'Closing Bell Overtime' to talk utilizing AI to boost efficiency in health care. For access to live and exclusive video from CNBC subscribe to CNBC PRO: https://cnb.cx/42d859g » Subscribe to CNBC TV: https://cnb.cx/SubscribeCNBCtelevision » Subscribe to CNBC: https://cnb.cx/SubscribeCNBC » Watch CNBC on the go with CNBC+: https://www.cnbc.com/WatchCNBCPlus Turn to CNBC TV for the latest stock market news and analysis. From market futures to live price updates CNBC is the leader in business news worldwide. Connect with CNBC News Online Get the latest news: ht…

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  • Can AI help people face denied healthcare claims?

    May 02, 2025 · 📺 Fox Business

    Waystar CEO Matt Hawkins discusses denied healthcare claims and overturned rates on 'The Claman Countdown.' #politics #economy #usnews #foxbusiness #trump Subscribe to Fox Business: https://bit.ly/2D9Cdse Watch more Fox Business Video: https://video.foxbusiness.com Watch Fox Business Network Live: http://www.foxnewsgo.com/ FOX Business Network (FBN) is a financial news channel delivering real-time information across all platforms that impact both Main Street and Wall Street. Headquartered in New York — the business capital of the world — FBN launched in October 2007 and is one of the leading…

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  • Waystar CEO Matthew Hawkins: We currently utilize AI across our software platform

    August 08, 2024 · 📺 CNBC Television

    Matthew Hawkins, Waystar CEO, joins 'Closing Bell Overtime' to talk quarterly results and the stock pop that followed.

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  • Waystar CEO: We're building a visible, recurring revenue business driving profitable growth

    June 07, 2024 · 📺 CNBC Television

    Matthew Hawkins, CEO of Waystar, joins CNBC's 'The Exchange' to discuss the healthcare software company's IPO, how the company leverages AI, and more.

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  • Waystar Holding CEO Matt Hawkins Talks IPO | Bloomberg Talks

    June 07, 2024 · 📺 Bloomberg Podcasts

    Waystar Holding CEO Matt Hawkins discussed why the company decided to go public. This comes as the health-care payments software maker shares slipped in its trading debut after raising $968 million in the year’s largest initial public offering by a US-based company. Hawkins spoke to Bloomberg's Romaine Bostick and Vonnie Quinn. See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information. Bloomberg Talks curates top interviews from around Bloomberg News. Hear conversations with the biggest names in finance, politics and entertainment. On Bloomberg Talks, we round u…

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  • Matt Hawkins Waystar CEO on Seeing Healthcare Through a Consumer Lens

    February 26, 2019 · 📺 229Project

    Matt Hawkins reminds us of the power of the consumer even in healthcare. When we keep the consumer at the center of our investments strategy and tactics we have a much higher probability of maintiaining relevance.

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  • Making Billing Consumer Focused | Influence

    February 23, 2019 · 📺 229Project

    Making billing consumer focused will drastically improve the returns health networks receive. Bill and Matt Hawkins discuss on Influence. Visit the This Week in Health IT website, listen to the full Podcast: https://www.thisweekinhealthit.com/ Sponsored by Health Lyrics: http://healthlyrics.com/ Follow @ThisWeekinHIT on Twitter:   / thisweekinhit   Follow Bill, @ThePatientsCIO on Twitter and LinkedIn:   / billjrussell   Follow HealthLyrics on Linkedin:   / healthlyrics   This Week in Health IT is a weekly visit with Healthcare IT Leaders to discuss the news of the day. Where we discuss ma…

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  • A Rev’d Up Matt Hawkins of Waystar @HIMSS18 | WTF Health

    April 04, 2018 · 📺 WTF Health

    Rev cycle management had a ‘moment’ at #HIMSS18. Matt shares what’s ‘in vogue’ right now and why pulling the patient into the rev cycle management conversation is the key to cheaper healthcare down the road.

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The summary and quote tags on this profile are produced with AI assistance from verified, first-person interview transcripts, then checked by our team to confirm the speaker's identity and the accuracy of every quote. See how we verify →