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Scott Glenn

Vice President of Asset Protection, Home Depot (The)

Search every verified Scott Glenn interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Scott Glenn, Vice President of Asset Protection at Home Depot, discussed the company's approach to retail shrink and organized retail crime on the Odd Lots podcast. He described shoplifting as part of a larger issue of organized retail crime, involving recruited "boosters" who steal goods for criminal outfits. Glenn noted that Home Depot has used data-driven discussions with merchants and operators to address shrink, citing an example where a specific product kit was purchased 4.2 times for every sale, which he framed as a business opportunity to improve gross margin. Glenn also mentioned the company's support for the Combating Organized Retail Crime Act (CORKER), a bipartisan federal bill that has passed the House and been attached to the NDAA, awaiting Senate approval. He stated that the president has indicated he will sign it, and described it as the first federal organized retail crime act to provide resources, prosecutors, and coordination centers.

Recent appearances

  • The Rise of Organized Retail Crime at Big Box Stores | Odd Lots

    If you walk into a local pharmacy in New York City, more likely than not, lots of the merchandise is locked behind closed doors as a measure to mitigate shoplifting. So how big is the "retail shrink" problem really? And why are stores willing to sacrifice customer experience to protect their inventory? According to today's guest, the Home Depot's VP of Asset Protection Scott Glenn, shoplifting is just the tip of the iceberg when it comes to retail theft; what is really bedeviling companies like the Home Depot is something called organized retail crime, heists by criminal outfits that seek to n…

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  • Securing Success with Scott Glenn

    Scott Glenn has served as Vice President of Asset Protection at The Home Depot since 2018, leading asset protection strategy across more than 2,000 U.S. stores. He brings over 25 years of experience, with prior leadership roles at Sears Holdings, Kohl's, TJ Maxx, and Target. A recognized authority on organized retail crime, Scott has testified before the U.S. House Committee on Homeland Security on ORC's impact on the retail industry. He has built one of the most data-driven AP operations in retail. He serves on the executive committee of the Loss Prevention Foundation and the RILA board, an…

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  • It's Your Loss w/ Tony & Johnny Ep 6 - Scott Glenn

    Scott Glenn, VP of Asset Protection at The Home Depot, joins us for a fascinating discussion on the realities of retail leadership, the politics behind ORC legislation, and what it's like to take the industry's message directly to Congress. This is a must-listen episode for anyone passionate about profit protection and the future of retail.

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  • Episode 60: Scott Glenn, VP of Asset Protection at The Home Depot

    Scott Glenn VP of Asset Protection at The Home Depot, explains how organized retail crime really works—from gift card scams to multi-state criminal networks—and why policy, education, and cross-retailer collaboration are critical to stopping it.

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  • Safeguarding Against ORC and Violent Theft: Deploying Advanced Loss Prevention Technology

    Check out this webinar, hosted by Gatekeeper Systems in collaboration with LP Magazine, featuring Scott Glenn, VP of AP at The Home Depot, and Craig Greenberg, CCO at Gatekeeper Systems. This session will delve into Home Depot's strategic implementation of the Purchek® Pushout Theft Protection Solution, a pioneering loss prevention technology known for its confrontation-free approach. Scott will explore how this solution not only prioritizes safety but also aligns seamlessly with The Home Depot's commitment to creating a secure and non-intrusive shopping environment and complements the other a…

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  • Home Depot exec. explains why worst of retail shrink not behind us yet

    "Major retailers have felt the brunt of retail theft — commonly referred to as retail shrink — with organized retail crime reportedly costing stores over $112 billion in inventory losses in 2022, according to the National Retail Federation. Home Depot (HD) Vice President of Asset Protection Scott Glenn sits down with Yahoo Finance to discuss where these pressures are showing up in consumers' receipts and how retailers are partnering with lawmakers to crack down on retail theft. ""There's two sides to it — there's the supply chain side of it... [which] certainly puts pressure on all of us in…

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  • Behind the scenes of Home Depot's operation to take down professional shoplifters

    Organized retail crime cost retailers nearly $778,000 per $1 billion in sales in 2018, an all-time high, according to a National Retail Federation survey. In the past three quarters, Home Depot reported that an increase in "shrink" hurt its financial results. Retail shrinkage includes organized retail crime. Home Depot says if shrink gets too high, it may have to pass costs off to consumers. CNBC's Courtney Reagan reports.

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Other executives at Home Depot (The)

The summary and quote tags on this profile are produced with AI assistance from verified, first-person interview transcripts, then checked by our team to confirm the speaker's identity and the accuracy of every quote. See how we verify →