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David Koczkar

Chief Executive Officer, Medibank

Search every verified David Koczkar interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. David Koczkar, chief executive of Medibank, discussed the company's record full-year profit of $639 million, up 27.5 percent, in August 2026. He stated that the profit growth did not come from increased margins, noting that the gross margin remained stable and that the company has a higher claims payout ratio than the industry average. Koczkar attributed growth in lower-tier product uptake to strong growth in younger customers with lesser health needs, rather than existing customers trading down, while acknowledging that Australians are seeking more value amid cost-of-living pressures. Koczkar also commented on the competitive environment, describing it as "intense" in the fourth quarter and citing aggressive marketing by rivals and the use of insurance aggregators. He said Medibank removed its AHM brand from one aggregator for the second half and criticized aggregator costs, which he said have almost doubled in two years, with commissions potentially reaching 20 to 30 percent of first-year premiums. He stated that Medibank has written to the health minister advocating for reform and greater transparency in aggregator costs. Additionally, Koczkar called for increased investment in preventative healthcare, saying Australia is "quite far behind" international countries on prevention and has 30 percent more avoidable in-hospital treatments than the OECD average.

Recent appearances

  • Medibank profits surge but shares fall as CEO warns competition is ‘intense’

    Medibank CEO David Koczkar says the health insurer delivered strong year-on-year growth despite a more competitive market and aggressive marketing from rivals. “Very strong growth year on year for the Medibank brand,” Mr Koczkar told News24. “We did see in Q4 a more intense competitive environment. “We manage the business for the long term, some of the practices that we saw that were competitively intense and with more aggregative marketing, that’s not consistent with our strategy. “We manage the business for the long term and that did slightly change our growth rate.”

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  • Medibank posts record profit and highlights cost-of-living challenge | The Business | ABC NEWS

    The country's biggest private health insurer has posted a record profit. Medibank has 4.3 million customers and made a full-year profit of $639 million, up 27.5 per cent on the previous 12 months. Chief executive David Koczkar says the record profit has not come from premium increases. "That profit growth isn't coming from any increase in margins, in fact that margin has been stable and we have a higher claims payout ratio... than the industry average." The results also highlight cost-of-living challenges, as customers opt for cheaper coverage. Mr Koczkar says "it's not surprising that we're s…

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  • Medibank's CEO reveals his secret to managing stress

    David Koczkar reached exhilarating heights during the launch of Jetstar, but the stressful role came at a cost.  In this week’s episode, BOSS (https://www.afr.com/boss) editor Sally Patten sits down with the chief executive of Medibank to find out how he learnt a new, more mindful pace of leadership. This podcast was sponsored by 5 in 5 with ANZ podcast (https://www.anz.com/institutional/fiv...) .   See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.

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  • ‘Strong momentum’: Medibank net profit up 1.7 per cent to $500.8 million

    Medibank Chief Executive David Koczkar discusses Medibank’s net profit up 1.7 per cent to $500.8 million. “It’s been a good result, we’ve seen that reflect in our numbers,” Mr Koczkar told Sky News host Edward Boyd. “We’ve seen strong momentum in our resident business … pleasingly very stand-out result in Medibank Health.”

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  • Medibank: Australian healthcare pivoting to homebased and preventative care

    David Koczkar, CEO of Medibank discusses the shifting Australian healthcare landscape and the health insurer's focus on innovation investment.

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  • Cyber security is an ‘arms race’ and rules are ‘changing every day’ for Medibank

    Cyber security within Medibank is an “arms race,” and the rules are “changing every day”, according to Medibank Chief Executive David Koczkar. “Well to be clear, the victims were our customers, and yes, the cybercrime was committed against us,” he told Sky News Business Reporter Edward Boyd. “We will look with interest to see what changes are happening in regulation - I think there's a lot of interest in this topic. “But what I do know, and it’s been lessons learnt over last quarter, is that this is an ever-changing and high-risk environment. “The rules of the game are changing every day,…

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  • Medibank refuses to pay ransom for hacked customer data | ABC News

    New details have come to hand about just how bad the Medibank cyber attack has been. A ransom demand was made, but Medibank's chief executive David Koczkar says a ransom payment will not be made. Subscribe: http://ab.co/1svxLVE Read more: https://ab.co/3NK2P5Y ABC News provides around the clock coverage of news events as they break in Australia and abroad, including the latest coronavirus pandemic updates. It's news when you want it, from Australia's most trusted news organisation. For more from ABC News, click here: https://ab.co/2kxYCZY Watch more ABC News content ad-free on iview: https:/…

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  • Medibank CEO flags data breach is ‘now including Medibank customer data’

    Medibank CEO David Koczkar has flagged the cyber-attack involves “more than the ahm international students’ data” and is “now including Medibank customer data”. “This is a malicious attack that’s deliberate and has been designed to cause maximum harm and uncertainty, particularly to vulnerable people,” Mr Koczkar told Sky News Business Editor Ross Greenwood. Mr Koczkar said, “it has come to light” that the data Medibank “received back from this criminal” potentially includes Medibank customer data. “Given that fact that it’s more than the ahm international students’ data, it’s now in…

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  • Private health insurance premiums to rise | SBS On the Money Vodcast

    The Federal Government has approved an average increase in private health insurance premiums of 2.7% from April 1, but some providers will lift it by more and/or delay that increase. SBS Finance Editor Ricardo Gonçalves speaks with Medibank Private CEO David Koczkar for more; plus Daylight Financial's Elio D'Amato on the day on the markets and what's ahead for 2022. This is the final SBS On the Money Vodcast for the year, and will return again on 1 February 2022.

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The summary and quote tags on this profile are produced with AI assistance from verified, first-person interview transcripts, then checked by our team to confirm the speaker's identity and the accuracy of every quote. See how we verify →