Chief Financial Officer and Group Executive, Strategy & Finance, Telstra
Search every verified Michael Ackland interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Michael Ackland, Telstra's Chief Financial Officer and Group Executive for Strategy & Finance, fronted the media in July 2026 during a nationwide mobile network outage while CEO Vicki Brady was overseas. He provided multiple updates, stating that the company had identified a software defect affecting timekeeping nodes in data centers in Melbourne and Sydney, which caused systems to go back 20 years. Ackland said there was no evidence of malicious activity and that services were fully restored by 4:00 p.m. on the first day, though a subsequent issue affecting some triple-zero calls emerged overnight. He confirmed more than 600 calls to triple-zero failed, leading to 639 welfare checks, with 177 cases referred to police. Ackland apologized for the disruption, saying "any one call is unacceptable," and stated the company would conduct a full root cause analysis and consider compensation for impacted customers through its normal business processes. In February 2026, Ackland presented Telstra's FY26 half-year results, reporting ongoing earnings growth and strong cost control. He discussed the company's "Connected Future 30" strategy and its investments in digital infrastructure, including partnerships with satellite providers rather than owning satellites. In October 2023, he defended Telstra's decision to retain ownership of its fixed infrastructure business, InfraCo, arguing that demand for digital infrastructure, driven by cloud computing and generative AI, would benefit shareholders over the long term, particularly in an inflationary environment. He also noted Telstra's mobile pricing transparency approach and the need for adequate returns to fund continued investment in network infrastructure.
Telstra CEO Vicki Brady and CFO Michael Ackland have fronted the media to deliver an update on Wednesday's nationwide outage. Brady apologised to customers and Ackland says the company is considering what compensation might look like. Subscribe: http://ab.co/1svxLVE Read more here: https://www.abc.net.au/news/2026-07-0... Note: In most cases, our captions are auto-generated. #ABCNEWS #ABCNEWSAustralia
Telstra CFO Michael Ackland told the press services have been restored after a nationwide mobile network outage. Ackland said the root cause of the outage was not known, but there was no evidence of malicious activity Subscribe: http://ab.co/1svxLVE Read more here: https://www.abc.net.au/news/2026-07-0... Note: In most cases, our captions are auto-generated. #ABCNEWS #ABCNEWSAustralia
Telstra Chief Financial Officer Michael Ackland is delivering an update on its investigation into the nationwide network outage. Subscribe: http://ab.co/1svxLVE Read more here: https://www.abc.net.au/news/2026-07-0... Note: In most cases, our captions are auto-generated. #ABCNEWS #ABCNEWSAustralia
Telstra says its services have been mostly restored after its mobile network suffered a major nationwide outage, affecting potentially millions of customers, but the company still can't confirm what caused the problem and why. Across the country mobile calls and online payments couldn't be made, and in New South Wales it forced the cancellation of some regional train services, but of most concern emergency calls to Triple Zero were not working for some. Subscribe: http://ab.co/1svxLVE Read more here: https://www.abc.net.au/news/2026-07-0... Note: In most cases, our captions are auto-generate…
Telstra's Chief Financial Officer has once again apologised for the nationwide outage of its network. Michael Ackland says a time synchronising protocol went back 20 years causing the system to go down. Subscribe: http://ab.co/1svxLVE Read more here: https://www.abc.net.au/news/2026-07-0... Note: In most cases, our captions are auto-generated. #ABCNEWS #ABCNEWSAustralia #abcbusiness
Telstra's Chief Financial Officer Michael Ackland says Telstra has identified an issue with 'nodes' caused the nationwide outage of the telco's mobile network. Subscribe: http://ab.co/1svxLVE Read more here: https://www.abc.net.au/news/2026-07-0... Note: In most cases, our captions are auto-generated. #ABCNEWS #ABCNEWSAustralia
Telstra's CFO Michael Ackland speaks to the media during a nationwide network outage causing widespread disruption. Subscribe: http://ab.co/1svxLVE Read more here: https://www.abc.net.au/news/2026-07-0... Note: In most cases, our captions are auto-generated. #ABCNEWS #ABCNEWSAustralia
Recording of the FY26 Half Year Results presentation on 19 February 2026. You can find the accompanying documents here: https://www.telstra.com.au/aboutus/in... iTWire article here: https://itwire.com/it-industry-news/t...
Since reporting in August, Telstra's (ASX: TLS) share price has slid more than 8% into the red - with investors disappointed by the telco giant's shock decision to maintain ownership of its fixed infrastructure business, InfraCo. But CFO and Group Executive Michael Ackland is adamant that maintaining the status quo was the right decision. He argues there are two major reasons why retaining the stake will benefit shareholders over the long term - particularly in the current inflationary environment. In this interview, Ackland outlines the opportunity Telstra is seeing in the digital ecosyst…
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