ADP CEO Maria Black on the state of labor market, AI impact and future of work
ADP president and CEO Maria Black joins 'Squawk Box' to discuss the state of the labor market, impact of AI on the workforce, future of work, and more.
President, Chief Executive Officer & DIrector, Automatic Data Processing
Search every verified Maria Black interview, podcast appearance, and on-the-record quote โ each transcript cross-checked by AI and human review to confirm speaker identity. In a June 2024 interview on CNBC's "Squawk Box," ADP President and CEO Maria Black discussed the state of the labor market, the impact of AI on the workforce, and the future of work. Black stated that the pandemic accelerated AI integration into the workplace and said that younger generations, including Generation Alpha, "will never know work without AI." She noted that ADP's research shows perceptions of AI's impact vary by generation, with younger workers expecting AI to drastically change their roles while more experienced workers view it as an evolution that enhances productivity. Black also said that access to talent globally, combined with AI and flexible hybrid workspaces, has become more widespread and transformative. Black addressed ADP's 75th anniversary and the company's history of innovation in payroll and HR solutions, stating that the company started with one client and now serves over a million globally. She described the competition in the HR tech space as "fierce" and a healthy sign of innovation, and said ADP continuously evaluates potential acquisitions to enhance its capabilities. Black emphasized that ADP's data spans from small businesses to multinational corporations, providing a comprehensive view of workforce trends, and that AI is a fundamental part of how the company operates.
“The pandemic has accelerated the integration of AI into the workplace, fundamentally changing how the younger generations, including Generation Alpha, will experience work. They will never know work without AI, which will be deeply embedded in their daily tasks and roles.”
“Access to talent globally is not a new phenomenon; it started in the 80s and 90s with global expansion. Now, with AI and flexible hybrid workspaces, this access is more widespread and transformative than ever before.”
“The next generation, including those born in 2010, will never experience work without AI. This technological shift is shaping their expectations and the future roles they will assume in the workforce.”
“Our data spans from small businesses to multinational corporations, providing a comprehensive view of workforce trends. This unique dataset allows us to understand how AI and technology are impacting employment across all sectors.”
“The evolution of work over the past 75 years has been remarkable, but the next 75 will be even more transformative as AI continues to integrate into every aspect of employment and HR processes.”
“The competition in the HR tech space is fierce, with new startups and established players entering the ecosystem. We view this as a healthy sign of innovation, and we continuously evaluate potential acquisitions to enhance our capabilities.”
“Our long history of solving client problems and innovating in payroll and HR solutions has been the foundation for our growth. We started with one client and now serve over a million globally, demonstrating the importance of continuous innovation.”
“AI is not just a tool but a fundamental part of how we operate, from mobile apps to voice-activated systems, making work more efficient and accessible for all generations, especially the younger ones who are digital natives.”
“The perception of AI's impact on jobs varies across generations. While younger workers expect AI to change their roles drastically, more experienced workers see it as an evolution that enhances their productivity rather than replacing them.”
ADP president and CEO Maria Black joins 'Squawk Box' to discuss the state of the labor market, impact of AI on the workforce, future of work, and more.
Sign in to search the full transcript archive, filter by topic, and access every quote from Maria Black.
The summary and quote tags on this profile are produced with AI assistance from verified, first-person interview transcripts, then checked by our team to confirm the speaker's identity and the accuracy of every quote. See how we verify →