Transforming a Global IT Operating Model with Dentons and Elevance Health CIOs | Technovation 705
Ash Banerjee, Global CIO of Dentons, and Anil Bhatt, Global CIO of Elevance Health (formerly Anthem Inc.), speak with Metis Strategy’s Mike Bertha about transforming a global IT operating model. Anil speaks to the company’s transition to a customer-centric operating model and the role that culture plays in bringing about this transformation. Ash discusses how the complex environment Dentons operates in is accommodated in the company’s operating model and how he is creating buy-in for a unified IT model from the non-technical executive team. 0:00:00 Introduction 0:02:29 Transitioning to a Cust…