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Jane Fraser

Chief Executive Officer & Chair of the Board, Citigroup

Search every verified Jane Fraser interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Jane Fraser, Chair and CEO of Citigroup, discussed the bank's ongoing transformation and its adoption of artificial intelligence in several public appearances during the third quarter of 2026. At Citi's Q3 earnings call on October 13, she reported net income of $5.2 billion and described the firm as deploying AI at scale with measurable results, citing examples such as 14,000 engineers using an internal coding tool and a 30% year-over-year reduction in technology vendor spend. She stated she was not worried about deposit flight risk in Citi's services business, citing the difficulty of replicating its network. Fraser also spoke at the Sibos 2026 conference in late September, where she discussed the importance of interoperability in financial infrastructure, the decline of cash in Latin America, and the potential for AI to create opportunities if energy needs are met. Fraser also addressed macroeconomic and geopolitical topics. At a Qatar Economic Forum event in September, she discussed the dual races of deploying AI for competitive advantage while defending against its risks, and commented on the dollar's status, noting more hedging than dumping. In a Fox Business interview, she discussed the expansion of the Alliance for Critical Infrastructure to boost cyber resilience and described the US consumer as resilient but fiscally disciplined. She was named number one on Fortune's Most Powerful Women list for 2026 and was made a dame in the UK that year. In a Fortune interview, she said the firm had completed much of its heavy lifting and was now focused on a mindset of excellence, aiming to beat the best in the businesses Citi operates in.

Recent appearances

Verified interview transcripts

Notable quotes

“There are two races going on. One is more how do you deploy AI into your business to become more competitive and grow, and then the other element is how do you make sure you're safe and this comes into that trust element I was talking about. And I think there's two things that are different this time. When you're innovating at speed, you have to manage risk at the same speed, and you know that that is a very differen”

“We're definitely in the more fun part of everything that's going on. We've got a lot of the heavy lifting behind us. And now what I've said to the firm is if we are going to be the best in the businesses we're in, we have to beat the best. And so it's that mindset of excellence. And that's the next phase of the journey. We still got a few things to get done on the getting things into the right shape, but so much of t”

“So I think all of us are concerned about affordability. So for the consumer side, the consumer's been very resilient. But what we're seeing is a fiscally responsible consumer being very disciplined, more price sensitive. The good news is the labor market is very stable at the moment. Unemployment is low. And so all eyes on that watch item. Continuity of stability in the labor market is going to be very important. And”

“Look, I believe -- and this is one of the things, I think, is so so powerful about America -- we build what we need. And if we have to disrupt ourself in the process, we do so. It's a real strength of this country and the entrepreneurs in this country. And that's precisely what the banking sector is doing. We're adopting the different technologies that are there -- different technologies, be they in digital assets, i”

“Look, when I first started working in Latin America 10 years ago, cash was king, but now its reign is coming to an end. And that is simply fantastic. We see that it provides much greater transparency. You know? It eliminates some of the physical risks associated with moving cash, which were a serious problem in the region. Furthermore, it allows a huge number of people to access payment systems so they can receive fu”

“I look at it from the perspective of a bank CEO. We spend $12 billion a year on technology. And that, of course, is never enough. And for me, the lack of interoperability is a real problem, because there are these wonderful new capabilities, and they are all great on their own, but in silos. We need everything to work together. And we don't want it to be the lowest common denominator where everything is, you know, co”

Other executives at Citigroup

  • David Bailin, Former Chief Investment Officer & Global Head of Investments

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