Barbara Rentler

Vice Chairman & Chief Executive Officer, Ross Stores

Search every verified Barbara Rentler interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Barbara Rentler, Vice Chairman and Chief Executive Officer of Ross Stores, has described the company’s focus on gaining market share through diligent execution of its off-price strategy. During the Q4 2023 earnings call, Rentler stated that the company’s priority is to satisfy current customers and attract new ones, noting that store closures in the retail industry have created opportunities for off-price retailers. She said the company aims to achieve gradual improvement in profitability over the long term, with EBIT leverage expected in the 3% to 4% comp range, and that improvements in value offerings and investments in capabilities are intended to drive efficiencies and cost savings. In earlier calls, Rentler addressed the impact of inflationary pressures on customers and a promotional retail environment, stating that the company was disappointed with sales results in Q2 2022. She noted that the buying environment for merchandise has remained broad-based, with ample availability across categories and brands. Rentler has also emphasized the company’s cautious approach to forecasting, particularly during the COVID-19 pandemic, when she described the recovery as likely slow due to store closures and health mandates. She has consistently highlighted the company’s belief that its value-focused business model positions it well to manage economic pressures and gain market share over the long term.