Charter's HR Chief On Why He's Sending Frontline Workers To College | Paul Marchand on Macro Talk
Most of corporate America is telling investors the same story: leaner workforce, more AI. Paul Marchand, Executive Vice President and Chief Human Resources Officer at Charter Communications (Spectrum), is spending tens of millions a year to help workers achieve greater education. Macro Talk sits down with Marchand to dig into Charter's pivot from tuition reimbursement to tuition assistance, why removing the up-front cost changed everything for frontline workers, the retention and promotion data he takes to the board, and where he actually puts AI in the sequence. They also get into the reput…