Innovation in Marketing & Customer Experience: Master Your Strategy | NAMLS 25 Case Study
How can marketing leaders drive growth while staying relentlessly customer-first? In this NAMLS 2025 keynote, Emerson CMO Vidya Ramnath shares how customer experience, smart investments, and digital transformation fuel higher ROI and long-term business impact. Ramnath outlines how leading companies accelerate growth through a disciplined focus on customer needs, smarter marketing investments, and a strong commitment to digital transformation. She highlights how marketing and customer experience must work in tandem to create value, deepen relationships, and unlock sustainable ROI. Key insight…