Guiding a Legacy Company’s Digital Transformation with Stacey Goodman, CIO, Prudential Financial
00:00 Episode Start 02:48 Modernizing Prudential’s tech capabilities 08:27 The opportunity Goodman saw in joining Prudential 09:12 Figuring out what to prioritize 11:54 Offering self-service plus support 15:40 What Goodman is excited about bringing to the business 17:41 Customers’ priorities 20:48 Challenges and roadblocks Prudential is constantly overcoming 23:05 Attracting and retaining talent 29:08 Goodman’s career journey A company’s position about digital transformation could be out with the old and in with the new. But, generally, if a product or service has existed for a long…