CEOInterviews.AI
Start App
Try: AI strategy tariffs earnings guidance layoffs interest rates growth

Stephanie Ferris

CEO, President & Director, Fidelity National Information Services

Search every verified Stephanie Ferris interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Stephanie Ferris, CEO and president of Fidelity National Information Services (FIS), discussed the company's second-quarter 2026 results during an earnings call on August 4, 2026. She highlighted progress in converting new accounts, describing a recent conversion of accounts from a large U.S. player as the largest she had seen in fintech, and credited the issuing teams for executing it flawlessly. Ferris also emphasized the company's use of artificial intelligence in 2026, citing metrics such as 1.5 to 2 times throughput in AI engineering, 30% fewer defects, a 70% reduction in manual tickets, and a 75% reduction in triage time on the servicing side. She stated that AI is driving productivity and improving client experience and product delivery, and expressed expectations for further benefits in 2027 and 2028. Ferris noted that the company was not satisfied with its capital markets performance and remained focused on improving those results, and she reiterated a goal of generating greater than $3 billion of free cash flow by 2028. In earlier remarks from the fourth-quarter 2024 earnings call on February 12, 2025, Ferris addressed the company's strategic position, describing the office of the CFO as a global market of over $25 billion with double-digit growth. She said the fragmented competitive landscape works to FIS's advantage, as competitors may offer one or two solutions while FIS provides a comprehensive suite of capabilities. Ferris also acknowledged challenges, including contract delays affecting first-quarter results, but expressed confidence in accelerating growth in the second quarter and beyond, citing strong sales momentum and a full implementation pipeline. She stated that the company was on the right path to accelerate growth, expand profitability, and increase shareholder value, while acknowledging that progress was not a straight line.

Recent appearances

The summary and quote tags on this profile are produced with AI assistance from verified, first-person interview transcripts, then checked by our team to confirm the speaker's identity and the accuracy of every quote. See how we verify →