Chief Executive Officer & Director, Willis Towers Watson
Search every verified Carl F.s.a. interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Carl Hess, Chief Executive Officer of Willis Towers Watson (WTW), discussed the company's performance and strategy during its Q4 2025 earnings call, reporting 6% organic growth for the quarter and 5% for the full year, along with 130 basis points of adjusted operating margin expansion. He attributed the results to the execution of the company's focus strategy and investments in talent and innovation, particularly in risk and broking. Hess also highlighted the company's specialty strategy, citing opportunities in digital infrastructure and electrification, and noted that WTW recently completed one of the largest insurance placements for an electrification initiative. In December 2025, Hess participated in a conference call announcing WTW's acquisition of Newfront, describing the deal as improving the company's business mix by expanding its reach in the US middle market and enhancing its presence in high-growth specialty areas such as technology, fintech, and life sciences. He noted that Newfront brings proprietary technology and agentic AI capabilities, and expressed optimism about cross-selling opportunities. In a November 2025 podcast, Hess discussed his career path from actuary to CEO, emphasizing the importance of analytical skills and communication in leadership. He also spoke about WTW's AI initiatives, stating the company has over 150 AI projects underway and has established parameters to prevent sensitive data from being fed into public models.
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The podcast features a conversation with Willis Towers Watson CEO Carl Hess, who discusses his progression from actuary to CEO, emphasizing the importance of analytical skills, communication, and people management in leadership. Carl highlights how technology and AI are transforming the actuarial profession, noting that automation and AI projects at WTW are helping staff focus on more productive work and better utilize unstructured data. He shares personal anecdotes about using music to maintain focus during actuarial exam studies and explains how he stays connected with WTW’s employees throug…
Willis Towers Watson WLTW Q2 2025 Earnings Call --------- In this video, we'll cover the latest quarterly earnings results, key ...
Carl Hess, CEO, talks about the graduate and intern opportunities here at WTW.
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