Chair Emeritus, Broadridge Financial
Search every verified Richard Daly interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Richard Daly, Chair Emeritus at Broadridge Financial, has spoken extensively about the company’s focus on technology and shareholder engagement. He has described Broadridge’s future as centered on what he calls the “ABCDs” — AI, blockchain, cloud, and digital — and stated that the company has made “meaningful investments” in all four areas. Daly has also emphasized the importance of retail investor participation in proxy voting, noting that while retail investors own about one-third of shares in North America, they vote at only a one-third rate. He has described technology as the key to increasing engagement, saying that voting can be done “in three clicks” on a phone and that digital delivery can reduce paper and postage costs. Daly has frequently discussed his leadership philosophy and the company’s culture. He has said that “the way to grow profits is to exceed customer expectations” and that doing so requires having “the highest level of engaged associates.” He has described a “zero tolerance policy” for inappropriate activity and has said that leaders should “bring in the best people you can, inspire them, engage them.” Daly has also spoken about his personal background, saying he grew up in Queens and that financial services was “the level playing field that created extraordinary opportunity.” He has highlighted his involvement with the Stock Market Game, a financial literacy program that he said serves 600,000 students annually.
“You will do better in life if you trust people... I make a customers trust us even if they violate the Trust on this side we don't stop trusting them, and it served us extraordinarily well.”
“Think about that — 10 million dollars a day; it's crazy what Broadridge on our technology is doing: 10 trillion a day right now.”
“The recurring Revenue model is also tied to the retention of clients... Broadridge's renewal rate over this long period of time is 98 percent — that means the average life of a customer is 50 years.”
“I made my wife cancel a 40th birthday party... what I learned in there was I still thought it was all about me — once you start a business, it's about the team.”
“If you want to have a sustainable business model, you got to start with your employees... they need to be the highest engaged in your space.”
“Comp without them feeling engaged is a waste of comp.”
“I thought when I run a business I'm never going to lay anyone off — well it doesn't work; not everyone belongs in the company but everyone should trust management to tell them where they stand.”
“The future is why Rich Daly couldn't start this business again today — but I was able to spot it back in 1989. You add the cyber problems on top of it.”
“ADP said how about we get you the 6 million... that was a bad trade I made; the same time they indemned them by me for legal fees — that was a great trade I made because Paul Weiss advised them there was nothing here.”
“I was the kid who found the fraud... I found fraud in a major corporation Tiger Group — it was basically a rule of 78s kiting scheme, and the partner on the account was let go; a lot of heads rolled.”
“The decisions we made post the financial crisis, when our stock price was getting hammered, to continue to invest in the business and to create long-term value enabled us to get here today.”
“We're pursuing a fluent digital strategy, including our Inlet joint venture, to communicate to all investors not through a website but through the channels they live their lives in.”
“There's still a lot of attitudes there — 'well, how will the blind person do this job?'”
“Instead of saying 'how will the blind person do this job', why not ask a blind person how they'll do the job?”
“Maybe you'll get further by discussing things — saying 'okay, well X worked, why didn't Y work?' — but you'll always have trial and error; sometimes there's a bit more error than trial. You will get there if you persevere with it.”
Rich Daly is the executive chairman of Broadridge Financial Solutions, a global fintech company that is part of the S&P 500 index.
Richard Daly is an executive officer in the Irish Department of Defence. A lawschool classmate of mine, Richard graduated from ...
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Jim Cramer sits down with Broadridge Executive Chairman Richard Daly to get a primer on proxy season and find out how ...
Broadridge CEO Richard Daly on the market impact of the midterm elections, potential regulations and the company’s growth outlook and first-quarter results.
How can Broadridge’s upcoming leadership change impact the stock going forward? Jim Cramer finds out in an exclusive interview with the fintech giant’s top execs. » Subscribe to CNBC: http://cnb.cx/SubscribeCNBC » Watch more Mad Money here: http://bit.ly/WatchMadMoney » Read more about Broadridge here: https://cnb.cx/2Nie4qk "Mad Money" takes viewers inside the mind of one of Wall Street's most respected and successful money managers. Jim Cramer is your personal guide through the confusing jungle of Wall Street investing, navigating through both opportunities and pitfalls with one goal in mind…
It’s a fintech leader that processes trillions of trades a day. Don’t miss Jim Cramer’s exclusive with a company that's up 320 percent over the past five years and it might not even be on your radar. » Subscribe to CNBC: http://cnb.cx/SubscribeCNBC » Watch more Mad Money here: http://bit.ly/WatchMadMoney » Read more about Broadridge here: https://cnb.cx/2wjPaye "Mad Money" takes viewers inside the mind of one of Wall Street's most respected and successful money managers. Jim Cramer is your personal guide through the confusing jungle of Wall Street investing, navigating through both opportuniti…
The Foreign Policy Association Centennial Financial Services Dinner: Corporate Social Responsibility Award, Introduced by: ...
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