AI Transforms Customer Experience and Marketing at LabCorp
Search visibility, localization, and global personalization become far easier as AI reshapes how content is created and adapted. Watch full conversation: https://www.infosys.com/iki/videos/ai... Customer experience emerges as the next frontier, with AI helping users navigate complex healthcare information more intuitively. AI transformation requires new roles, governance, responsible data practices, and a rethinking of marketing operating models. How is AI reshaping content scale, customer experience, and marketing transformation? Amy Summy, Chief Marketing Officer and Consumer Business Le…