Jill Penrose on the Chief of Staff Role, AI & Culture at Smucker
Jill Penrose, Chief People & Administrative Officer and Chief of Staff at The J.M. Smucker Co., explains why the Chief of Staff role is booming as leaders face more complexity and change. We explore how Smucker connects strategy, people, and culture, how AI is reshaping consumer behavior and the employee experience, and why leaders must be honest about AI uncertainty. Chapters 00:00 Meet Jill Penrose and inside The J.M. Smucker Co. 04:37 Why combining people, strategy, and Chief of Staff creates leverage 11:19 Why the Chief of Staff role is becoming more important 17:37 How CHROs are becoming…
