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Robert Isom

Chief Executive Officer, President & Director, American Airlines Group

Search every verified Robert Isom interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. In a late October 2026 interview, American Airlines CEO Robert Isom addressed the company's third-quarter results, which showed a wider-than-expected loss and a forecast for a deeper full-year loss. Isom attributed the financial performance primarily to rising jet fuel costs, while highlighting record revenue and revenue growth during the quarter. Responding to criticism that the airline has too much low-margin capacity, Isom said American has grown less than other major network carriers since the pandemic and framed its network expansion as reestablishing a leading North American network across hubs like Chicago, Miami, and Philadelphia; he indicated the carrier would not make major capacity cuts. Isom also discussed the company’s investment in Starlink satellite Wi-Fi and seatback video as part of a drive toward premium revenue, noting customer demand for connectivity. When asked about a Wall Street Journal report regarding Starlink service in the Ukraine war and questions about Elon Musk’s role in slowing it down, Isom said American has long been a leader in satellite Wi-Fi and that the company is focused on ensuring customers have connectivity, without directly commenting on the specifics of the report.

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Notable quotes

“That was a no from the the the get go. And at the end of the day, you know, doing something that that would be viewed as ant anticompetitive by just about everybody that looked at it. It's just something that we don't spend a lot of time on, and that's why all of our attention is is directed at really making sure American takes advantage and gets set up, for, when fuel prices, you know, normalize a bit, that's gonna ”

“Well, it's it's it's a big shock right now, and I am very confident that as things even out, that that will, you know, translate into, you know, gains for American and our shareholders. If you take a look back at the first quarter, we were projecting solid profitability or profitability in the in the first quarter, which is usually, you know, a tough quarter for us, but for the the the shock in fuel prices. And the s”

“People wanna travel. I think that there's still some consciousness that travel is still a bargain. Really, we're just getting back to yields that we had had in 2014 and 2019. So that that sense of travel is a bargain, I think, is is is apparent. And what we've seen tremendous demand in in the in the first quarter, American Airlines year over year revenue improved 11%, and we're forecasting revenue to to improve, 15%,”

“And ultimately, yeah, we're in this business to make a margin. I think it's different in that a lot of the lower-priced competition is really having struggles. And so as we go forward, if there's a need to reduce capacity to get back to a business model that produces acceptable margins, we're going to do that.”

“Well, it's a big shock right now and I am very confident that as things even out that will translate into gains for American our shareholders. If you take a look back at the first quarter, we were projecting solid profitability or profitability in the first quarter, which is usually a tough quarter for us. But for the shock and fuel prices and the same thing, think about in a year where our price of fuel is spiked fo”

“People want to travel. I think that there's still some consciousness that travel is still a bargain. Really we're just getting back to yields that we had had in 2014 and 2019. So that sense of travel is a bargain I think is apparent. And what we've seen tremendous demand in the first quarter. American Airlines year-over-year revenue improved 10 to 11% and we're forecasting revenue to improve 15% year-over-year and th”

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