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Chad Richison

Founder, President, CEO & Chairman of the Board, Paycom

Search every verified Chad Richison interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Chad Richison discussed Paycom’s investments in artificial intelligence and product expansion during the company’s Q2 2026 earnings call, stating that the company spent over $100 million to prepare its data centers to host its own AI models, leading to projected savings in research and development and avoided third-party fees. He also announced the launch of asset management, which he described as expanding Paycom’s capabilities into a new multi-billion dollar total addressable market, and emphasized the company’s focus on product automation and client return on investment, while noting that there is a "strong human aspect" to developing, selling, converting, and servicing business. Related to the company’s performance and market positioning, Richison previously characterized the firm’s growth and adjusted EBITDA as outpacing competitors, predicting on the Q4 2024 call that it would take comparable companies over a decade to catch up in revenue and nearly three decades in adjusted EBITDA. He recounted that Paycom’s software vision is that "people shouldn't do tasks that systems can safely automate," a view he has also expressed in remarks about the company's automation tools. His 2026 comments touched on sales force training and expansion, framed as part of a deliberate strategy, as well as the idea that the company’s valuation is challenged by third-party narratives. In addition to these matters, Richison has outlined both in-person participation, including comments related to employee development, and he has noted that the company plans to continue scaling new sales offices into 2027.

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