Osvaldo Gimenez

Fintech President, MercadoLibre

Search every verified Osvaldo Gimenez interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Osvaldo Gimenez, Chief Product Officer at Mercado Pago and Mercado Libre, has discussed the company's growth in Latin America, noting that both e-commerce and fintech have taken off in the region. He stated that 50% of the population lacks access to financial services and that e-commerce accounts for less than 5% of retail sales, but that the basic infrastructure is now in place. Gimenez emphasized the company's focus on driving digital payments and financing to close the gap with more developed markets, and acknowledged the margin pressure from offering free shipping to drive top-line growth. Gimenez has also highlighted the company's technological investments, including deploying AI to improve code development and customer support, and launching a stablecoin called Melly Dollar for its loyalty program. He described the challenges of maintaining culture as the company grew to over 70,000 employees and of building compliance mechanisms as MercadoLibre became regulated in every country it operates in. Gimenez characterized failure as acceptable when trying new things, stating that "the only time you are not allowed to fail is the last time you try something."