Chief Sales and Operations Officer, Young Living Essential Oils, LC
Remembering the Past Year & Looking Forward ft. Prasad Gankanda
There were tons and tons of Young Living Essential Oils brought to all of you around the world in 2022. Today we are going recap ...
Transcript (109 segments)
J
Jacob Young0:05
There were tons and tons of Young Living Essential Oils brought to all of you around the world in 2022, and we're going to make sure to break that number here in 2023. But today, we're going to recap some of your favorite products and some of the highlights from this past year. Everyone had a hand in the great year we had, and Young Living's success is your success, and we are happy to celebrate all of you today. Hello and welcome to Young Living's podcast, The Wild Drop. My name is Jacob Young, your host. Young Living is a world leader in producing and distributing premium essential oils, and this podcast will provide you with drops of information about Young Living, including stories, history, product information, lots of little fun facts, and even more. Prasad Gankanda is with us today. Welcome to the podcast, Prasad.
P
Prasad Gankanda0:55
Thank you. I'm happy to be here, Jacob.
J
Jacob Young0:58
All right, Prasad. It's been exactly a year, a little over a year, since you were last on the podcast. You're our numbers guy, our big numbers guy. We're going to get into numbers again. But really quickly, you just came back from the Highland Flats Harvest, and I want to hear how it was for you, how your experience was.
P
Prasad Gankanda1:16
I was at my favorite farm. Now I know you might tell me you haven't gone to Finca yet, but I'm going to go there this year. So I was at Highland Flats. I was there probably for a week, and we distilled and harvested two of my favorites. One is the Evergreen Essence oil that everyone does. I love this oil, and I think this is one of your favorites.
J
Jacob Young1:46
Western red cedar. Let's see that. It is, yeah. It's a cool story about Western red cedar.
P
Prasad Gankanda1:49
This was, I think, when I was talking to Brett, he said this is after 25 years they're distilling this product again. So he was in his happy place, and it was so beautiful. Your dad would have been proud of me. I jumped in every single machinery and I was playing with it. I didn't do any damage, but it was so fun too.
J
Jacob Young2:17
I love how you clarified that you didn't do any damage to any of the machines.
P
Prasad Gankanda2:20
I didn't. And I'm sure there were a couple of videos around. But yeah, check it out. This is for you. I look at that. I put a little Jacob Young in it.
J
Jacob Young2:31
Thank you. Yes, it literally says on the bottle 'Red Cedar, Jacob Young' right? So I have to clarify now. I know a lot of members might want this as a single.
P
Prasad Gankanda2:42
The initial distillation we did was for a couple of blends that we could be doing, so that will be coming out soonish. But yeah, try it out. So I was flying back and the entire plane was smelling like Western red cedar, and I loved it.
J
Jacob Young3:07
That is so... It's been a long time since I've smelled that. My mom had a bottle for a very long time, but we weren't allowed to use it, just smell it. I was actually FaceTiming your mom from the farms, and she's like, 'What? I did not know you're distilling Western red cedar. If that was the case, I would have been there.' But anywho, like you say, we're back. We're going to be talking about how we did in 2022, and you'd love to share numbers, your big numbers, you love statistics. So I always think it's great to kind of look at last year, right? And you use last year to reflect, and then you use the following year or this year to improve upon whatever last year was. And last year was still a great year, great numbers, but now it's time to even do better than that.
P
Prasad Gankanda4:00
Yeah, and I think there's so much fun behind the numbers, and I know you're going to be bringing Mr. Ben Reilly soon on the podcast as well. For 2023, there is a line item that we could call 'Measure What Matters,' which we've been doing. And I know these numbers are going to make a lot of sense and be fun for our members out there.
J
Jacob Young4:28
Should we start? Let's start. Okay, what you got on the list?
P
Prasad Gankanda4:31
Well, I grabbed a couple of numbers that might make sense for our members. So let's start with global members around the world. We are covering 132 countries with our members.
J
Jacob Young4:51
Wow, that's a lot of countries. I know when your dad started in 1993, I wonder if he thought he was going to have members in 132 countries. He was a big visionary, so I have no doubt in my mind that he knew it would get this big, or at least had an idea that it might get big.
P
Prasad Gankanda5:13
Okay, Jacob, just because we have members in 132 countries doesn't mean we shipped to 132 countries. For example, I'll take my own country, Sri Lanka. I know we ship to Sri Lanka, so that's a whole other thing. You could have a member in Sri Lanka, but the shipping location might be the US. So last year, we shipped to 124 countries around the world. That's still pretty amazing.
J
Jacob Young5:41
Wow, absolutely. So we're very close to 132.
P
Prasad Gankanda5:44
And I have to say thank you to the entire supply chain team, because it's not easy tackling 124 countries around the world. You talk about the logistics that go behind it. Michelle Shin and her team have done an absolutely fantastic job. Everyone in the warehouse and supply chain, like you said, they've done an amazing job, especially during the Christmas rush and the holiday sales.
J
Jacob Young6:13
Right. You know, we talk about having the right people in the right place, and I finally believe that we have the right people in the right place.
P
Prasad Gankanda6:21
I wholeheartedly agree. I couldn't be more proud. And in fact, I took my first vacation last December.
J
Jacob Young6:30
That's right, you did.
P
Prasad Gankanda6:33
Yeah, because in my team, I sleep well because of my team. Let's see, we also had about close to 2 million ordering members around the world that constantly order.
J
Jacob Young6:47
That's a lot, correct.
P
Prasad Gankanda6:49
When I say constantly, I'm talking about month over month, not the members that come in and shop once a year, because retention matters to us, and I know we'll talk about retention a little later. Okay, here's a cool one. How many Young Living products do you think we sold last year?
J
Jacob Young7:12
I mean, we have a lot of products. We do have over 600 SKUs in the USA. I know some are more of a favorite than others. Is this for the US or the world?
P
Prasad Gankanda7:25
This would be for the world.
J
Jacob Young7:27
Okay, yeah. I don't think your mom would be happy if you only talked about the US. So if it's the world, that means they probably don't have access to all 600 SKUs, right? Man, that's hard. Like, these are all products? Hey, you should be proud about this. Oh my goodness, I don't even... go a million times that by 50.
P
Prasad Gankanda7:49
Yeah, we did about 50 million total products.
J
Jacob Young7:55
Over 50 million? Holy cow.
P
Prasad Gankanda7:58
It's 100% because of the amazing brand partners we have around the world. They are carrying your dad's legacy, taking Young Living Essential Oils into every home.
J
Jacob Young8:10
Well, I think we're doing something right if they're ordering that much product.
P
Prasad Gankanda8:15
Absolutely. And I know we'll talk a little bit here about what that means every month, how many orders we ship.
J
Jacob Young8:22
I don't know. Well, I mean, if we've got 2 million members and that was the US, so that's 25 million... like, yeah.
P
Prasad Gankanda8:31
I'll share this number. We do about average around the world, we do about 1 million orders per month.
J
Jacob Young8:42
1 million orders per month? Correct?
P
Prasad Gankanda8:44
Yes, it's right on about a million. Some months it's much higher, like during the Black Friday months. And you know that average is up to about 33,000 orders a day.
J
Jacob Young8:59
Jeez. And so that keeps our warehouse busy. I was very busy. All right, let's talk about some of the amazing products we have. The top 10 sellers for last year. I'm curious to hear this.
P
Prasad Gankanda9:13
Well, everyone knows the very first one: lavender, obviously. Such an amazing product.
J
Jacob Young9:20
I don't know if you know this, my little one, Maya, she used lavender every single night, and she loves it. And she also used rose oil every single morning. So I'm so glad I work here so I can keep buying expensive things. She does have an expensive taste.
P
Prasad Gankanda9:41
Okay, so I'll go through a couple of these really fast. Next in line, number two, obviously Thieves.
J
Jacob Young9:49
The well... which product in general? So this would be the essential oil?
P
Prasad Gankanda9:53
Wow, 15 milliliter. And I know I've heard this story multiple times, but what was the whole branding behind Thieves? I don't remember the exact history. I think Karen Born and John Whetten and a few others have shared the actual Thieves story before. But when my dad was doing research in Egypt, he came across some papers, some history and writing. During the Black Plague, he learned that there were people going and robbing people's graves, and realized that the people who were robbing the graves weren't receiving the plague for some reason. So the townsfolk captured the grave robbers, and the city council got together. They were all there in the square. This might be a little morbid, but during that time, basically they had a square for public hearings. We'll leave it at that. So the city council said, 'Hey, if you tell us how you're not getting sick or what you're using, we'll spare your lives.' And so they said it's a mixture of clove, lemon, cinnamon, eucalyptus, rosemary, and there was one other. But our Thieves blend has almost all those exact same ingredients: clove, lemon, cinnamon bark (which is really hot, you know where it's coming from? Sri Lanka), and eucalyptus radiata specifically, and rosemary too. Their lives were not spared, but that's how Thieves came to be, and that's why it's named Thieves after the grave robbers.
J
Jacob Young10:51
That's awesome. You know, it's been such an amazing product, a life-changing product for many. Chris Offer, who we had on the podcast, our first podcast of the year, he kind of shared why his family loves the Thieves product. His whole kitchen is with these products, so he doesn't have to worry about his kids getting into it or anything like that. Usually most parents will have safety locks and stuff on their kitchen cabinets because of all the usual chemicals you'd find underneath the sink, but he doesn't have to worry about that with these. So just another great reason why Thieves is the best.
P
Prasad Gankanda12:03
Yeah, and I love the smell.
J
Jacob Young12:06
Fantastic. Yeah, so we got lavender for number one, Thieves essential oil for number two. And I'm curious to hear what number three is.
P
Prasad Gankanda12:14
Well, that's a fan favorite: peppermint.
J
Jacob Young12:17
Oh, everyone carries one, yes.
P
Prasad Gankanda12:19
Peppermint is number three. Then number four would be another Thieves product: our household cleaner.
J
Jacob Young12:28
Fantastic. We use it every day. I do as well. And you know, walking into a clean home is such an amazing feeling, and it doesn't smell toxic. And when it's clean with Thieves, even better.
P
Prasad Gankanda12:44
Even better. Okay, so then we got number five: lemon.
J
Jacob Young12:49
Really? Yeah, okay. So there's a fun fact with lemon. I learned this from my mom. Down in Ecuador, you can buy movies really cheaply, like CD movies. The funniest part is most of them are like CDs. I was talking to one of my friends the other night because I grew up in an era of cassettes, VHS. Goodness, Prasad, you're old.
P
Prasad Gankanda13:17
I know. Well, I grew up in Sri Lanka, so you could understand Sri Lanka was about a decade behind. I mean, we watched a lot of Disney movies on cassette tapes as well, VHS. But when we were living down in Ecuador, DVDs were kind of starting to become a trend down there, so Ecuador is also pretty far behind. But the reason why these movies were super cheap being sold in this DVD store that was inside the mall is because 80% of them were pirated. So the way that you'd watch the movies, the movie would be playing, but you could totally tell someone was sitting with a camera and recording. They were like 50 cents for a DVD. Anyway, so my mom would label the DVDs and stuff. But sometimes we would wipe the DVD because they were super easy to wipe, and we would store other stuff on them, like family pictures. And so my mom labeled them with Sharpie, but when it was time to unlabel them, she'd use lemon to get rid of the Sharpie, and it works so well.
J
Jacob Young14:19
Another great thing that's really good for lemon. And we actually did this all the time when I was doing detailing as one of my businesses. We use lemon to remove sticker residue. But be a little bit careful with lemon, though, because you don't want too much on paint; it can take paint away. But if you use just a tiny bit on a little bit of cloth and you just do circular motions, give it a little bit of elbow grease, it does remove sticker residue. It's also pretty good for stains too. We used it a lot in detailing. We did a pretty good mixture: we usually did like 80% water and then 20% Thieves mixture in a spray bottle, and that's what we did.
P
Prasad Gankanda14:56
Okay, fun story about Thieves. Please go ahead. What, lemon? I mean, no lemon. I love lemon. In fact, Jade Lemon is one of my favorites that I use with Zing. Two drops of Jade Lemon in a Zing, it's fantastic.
J
Jacob Young15:07
Maybe a new Zing flavor? Oh yeah, that's a good idea. That'll be a good idea. Yeah, okay, number six?
P
Prasad Gankanda15:16
That's another Thieves product: the whitening toothpaste. It is so good. It is actually one of the best toothpastes out there. I use it literally every day, morning and night.
J
Jacob Young15:29
As you should. You should brush your teeth twice a day. I do that. Okay, number seven: Christmas Spirit.
P
Prasad Gankanda15:35
Oh, it's such a fantastic... What's amazing about Christmas Spirit is it's almost like a best seller each month because it's such a year-round product, and so many people are diffusing it year round.
J
Jacob Young15:48
Yeah, it's one of my favorites, especially during the holiday time. It just... in the spirit, as the name suggests. You have a Christmas tree during your Christmas time, diffusing Christmas Spirit. And you know, it's also really good about... there's this really cool set developed by two wonderful people called Simplified by Jacob and Kate. Right now there's this winter set going on that's available till February 31st, and it also puts you in that holiday mood because we're still kind of in the holidays, you know, New Year. So we've got Candy Cane and Winter Spa, and I heard Pink Champagne's quite the hit right now. And then you're coming up with spring. Spring will be March 1st. I'm thinking of podcasting about that. And then you also... we do have a starter kit coming for Simplified, and it's going to be unlike any other starter kit that exists because this will be a seasonal starter kit. So that means throughout the different seasons, you're going to have a different type of starter kit, so not each one will be the same, which I think is kind of cool. I think it's good to mix it up a little bit. And we also are including a few new products to the Simplified line, which I'm super excited about.
P
Prasad Gankanda17:01
I love that. Love that. Okay, so number eight: another Thieves product. Laundry soap.
J
Jacob Young17:08
Oh, so good. We love the laundry soap. Every home needs Thieves.
P
Prasad Gankanda17:14
Yes, every home needs Thieves. Okay, number nine: NingXia Red.
J
Jacob Young17:18
Can't go wrong with that. Not at all. In fact, Mark Bartlett did some amazing documentary about NingXia Red. So if any of the members want to hear, and I'm sure maybe you can get that out, bring them on the podcast.
P
Prasad Gankanda17:35
Oh, that'll be a good podcast, introducing Dr. Mark Bartlett. We did a NingXia episode last year with John Whetten, and it was actually a two-parter. The first one covered the history of how NingXia came to be a product, and the second part was the science of NingXia with Richard Carlson. So if you haven't listened to that podcast episode already, please go back to it. There is some footage in there, some convention footage and NingXia marketing footage that not a lot of people have seen before. It's kind of rare footage, and it's fantastic.
J
Jacob Young18:09
So was it Youngberry that was initially launched?
P
Prasad Gankanda18:16
Yep, 2002, I believe.
J
Jacob Young18:19
Yes, 2002. So I think that one was 'Elixir of the Gods' convention. I can't remember, it was the Egyptian theme one, I think, or maybe Indiana Jones. I remember your dad doing one of the epic convention openings, and that was Kelly's first convention too. Did she share that story?
P
Prasad Gankanda18:37
Yes, it was... I think 2002 was Indiana Jones, and then I think 2003 was the Egyptian one. I cracked myself laughing every time I watched that. So good. Everything about your dad, it had to be grand.
J
Jacob Young18:56
Big and grand. I love it. Okay, number ten, and we'll stop there: Lifeline.
P
Prasad Gankanda19:00
Really? Yeah, that is amazing. Lifeline is a fan favorite around the world.
J
Jacob Young19:06
So let's go do some fun facts talking about NingXia Red. I love fun facts.
P
Prasad Gankanda19:11
Yeah, we had a total of about close to 125,000 members, brand new customers, ordering NingXia Red last year. Wow, yeah, and it keeps getting better every single year. Every home should have NingXia Red.
J
Jacob Young19:27
I believe it. And what's fantastic about NingXia is it's such a perfect product to kind of get started on. It's a very easy introduction. I do a lot of car shows, and I love going to car shows. People always see me carrying a Zing around because car shows are early in the morning and I need my... I'm a Zing addict. And everyone always asks me, 'What is that?' I'm like, 'Well, let me tell you about this amazing product while you're here,' because most of them are drinking a bunch of these energy drinks that have so much sugar and so many chemicals, and they're terrible for your liver. Absolutely terrible. So one of my good friends, they actually own a car dealership, an exotic car dealership here in Utah and Draper, and they buy pallets of Zing now. I take pallets up to them. Well, not pallets, more like 12 boxes worth of NingXia, and they love it. They've completely cleared out their fridge of other stuff. They always text me, 'Hey, Zing supplies low, can you come drop off some more?' So that's kind of been my go-to ditch and switch. Like, 'Hey, let me show you something else that's really good for you.'
P
Prasad Gankanda20:34
That reminds me. Okay, so going back to 2014-15 time when I started at Young Living, I will admit I was a Red Bull addict. Here's a funny story about me.
J
Jacob Young20:48
Oh, this is a great story. I know this story.
P
Prasad Gankanda20:50
I did not know about Zing at that time, obviously. My wife is working here. Zing is also a bit newer then too, correct?
J
Jacob Young20:57
Yeah.
P
Prasad Gankanda20:59
So I walked into the old headquarters with a can of Red Bull in my hand every morning. And then as soon as I walked in, I heard your dad's voice, and I'm like, 'Oh boy, why is that coming from?' And I knew it's coming from the fifth floor, and I was on the first floor. So I was like, 'You know what, Gary's gonna take the elevator, so let me take the stairs.' So I started taking the stairs slowly up to the very fifth floor, and I opened the door. Guess who's right outside? My dad, your dad. I was like, 'Crap, what do I do?' So I said, 'Hi, Gary.' And he goes, 'Oh, you must be Prasad.' This is like I'm brand new, I'm starting. And he was so nice enough to give me a big hug and talk about my wife, Gaia. So the whole time I'm hiding the Red Bull behind my back. So as I was talking to him, he goes, 'Come on, let's walk down.' And we were walking down, he talked about his travels to Sri Lanka, and in fact, blue lotus being one of his favorites to harvest up in the lakes. Sorry, we were talking, and we finally come down to the first floor, and I'm thinking, 'Man, I'm nailing it. He hasn't seen it.' So he gives me a big hug at the end, and he says, 'You know what, Prasad? We've got a better drink, and it's called Zing.' So look, since that day, I've been a Zing addict, and I love it.
J
Jacob Young22:29
It's such a great story. I love that you shared that. Okay, let's see. Oh wow, this is a good one. You know, we process so many oils, whether it's coming from Young Living Farms or our Seed to Seal certified supply farms. We bring them into our Spanish Fork warehouse and process them. How many tons of essential oils do you think we processed last year?
P
Prasad Gankanda23:02
Well, it's definitely got to be more than one ton. That's only 2,000 pounds. I know we go through that in maybe a week.
J
Jacob Young23:12
Yeah, go ahead. I'll help you out on this one. I think it's going to be... so we processed about over 400 tons.
P
Prasad Gankanda23:21
400 tons of essential oil? Holy cow. And that's just the Spanish Fork warehouse. Most of all essential oils are produced in Spanish Fork. We barely started our Croatia one. It has been running for the last year or two, but it doesn't process as much oil as Spanish Fork does.
J
Jacob Young23:46
Right, because I know we had the Croatian one, so I was like, okay, well that's just Spanish Fork then. We could also maybe see what Croatia is doing, and it's going to be a little bit harder, not too crazy high. But the good part is because your dad had a dream for Croatia, and I knew he saw Croatia as the hub for Europe, and we are working through that. I was in Croatia meeting with Zoran and the team, looking at what it would take to ramp up the operations to make it a true European hub.
P
Prasad Gankanda24:16
I can't wait to go back. Croatia to this day has been one of my favorite trips of all time. It absolutely is beautiful.
J
Jacob Young24:23
Yeah. So let's, before we jump into the heart of the organization, which is the foundation, let's talk a little bit about retention. You know, retention is something that I'm mind-blown at this company. You obviously have the Loyalty Rewards, Essential Rewards, depending on what country you are, but it is our loyalty program. If any of the members are on Loyalty Rewards, retention is over 93% globally.
P
Prasad Gankanda24:56
93%? That is astonishing. Because I think the industry standard for retention is much lower than that. Absolutely. Jacob, I've worked for many companies, and I've not seen that high of a number.
J
Jacob Young25:13
So our products are great.
P
Prasad Gankanda25:15
Absolutely. And the kudos should go out to your dad, your mom, and the amazing R&D team and the productivity team we have here. Not only the products, but the community as well.
J
Jacob Young25:28
And everyone who's listened to this podcast for a while now, that's one of the biggest things that I talk about: the community. We have the best community. Sorry, I'm a little biased about that, but it is how it is. We love our hugs and we love our oils.
P
Prasad Gankanda25:45
Yes, we do. Okay, Jacob, I know we are running out of time, so we'll be quick. We gotta go down to the farm. We do Mona.
J
Jacob Young25:52
Yep.
P
Prasad Gankanda25:54
So I talked about, excuse me when I say SKUs, these are finished goods just in the US alone. We do have about 600. And just to give you perspective, to manage those SKUs, a finished good product, let's take your favorite thing for an example. There are a lot of components that go into it: the can, the box, the label. If you take the 600, that's 20,000 components that we have to manage. Imagine the work that has to go to create these finished goods. So we do have amazing products, but I also should say we have an amazing team behind the scenes that's doing a lot of work. The whole team that we have in all of the whole organization is amazing. Our whole family is amazing. Because when you think about everything that goes into everything to give you a product that is in your hands currently, it is a very, very, very small piece of a gigantic million-piece puzzle.
J
Jacob Young26:57
I agree. And I love that coming from you, so I appreciate that. Okay, so rank advancements. Let's quickly touch through that.
P
Prasad Gankanda27:09
We do about average 4,000 rank advancements every month.
J
Jacob Young27:15
Per month? Fantastic to hear. That's not an easily accomplished thing.
P
Prasad Gankanda27:20
No, not at all. It's harder and harder. Kudos to all of you out there.
J
Jacob Young27:26
I mean, that's about 1,000 per week, so that's a lot. Let's see, what are the other numbers that I want to quickly touch? Okay, so last year for the Gary De Young Foundation, yes, I want to hear.
P
Prasad Gankanda27:40
We had about 150,000 customers and members donating.
J
Jacob Young27:45
Fantastic. Yeah, to the Gary De Young Foundation. That's who we are. That's our heart. That's how your dad, when he started the company, he wanted to give back to these amazing kids around the world. So that was his biggest thing: he looked for where and who needed help most, and he always wanted to make sure that they were taken care of. And I think that was just amazing of him, that he always was willing to help, wanting to help. No matter where we went, every trip that we went on when it came to an expedition or traveling, he always found people that he's like, 'These people need help. I want to be able to help them. I want them to be able to have a better life.' And it's just amazing to see, like since I started doing my expeditions again, just kind of going back and hearing the stories of my dad. Your dad has been so inspirational for us. We loved everything that your dad has done for us. Thank you for doing that.
P
Prasad Gankanda28:47
I think it's amazing that my dad was just that type of person. He just wanted to help. And I'm sure you miss him every day.
J
Jacob Young28:56
I do. Everyone does. And I really kind of quickly want to share as well: when it comes to the donation, don't think you have to put in much or do much. When you take a little bit from a lot of different people, that adds up to a big, big number. So just by helping out just a tiny little amount, whether it's a few cents or a dollar, whatever it may be, that impacts a lot. A dollar goes a long way. A dollar does go a long way, believe it or not. So I know we've come to the end, and I want to share one thing. Jacob, like we said before, we shipped to about 124 countries around the world, over 50 million units sold. But there is one thing that's behind the number one, and that's whether it's the corporate employees or the amazing brand partners out there. Without them, we would not be able to be who we are today.
P
Prasad Gankanda29:51
That's the fantastic part about this. It's the best relationship when it comes to business. It's the best way to explain it. You have the brand partners, and without them, we wouldn't be doing what we're doing right now.
J
Jacob Young30:04
I completely agree. And at the same time, having our team here, our corporate team around the world, keeping the lights on, running around the clock, doing all that has to be done to get everything working so perfectly to have that product into your hands. It's a beautiful symbiotic relationship.
P
Prasad Gankanda30:25
Yes, I agree. And Jacob, thank you for who you are. I watched you grow over the last couple of years, and you've inspired me a lot. So I appreciate you, and I love you a lot.
J
Jacob Young30:41
Thank you. Love you too. And thank you for all that you do. We're so happy to have you as part of the family now that you are also part of the American family. That's right. Congratulations, Prasad got his passport finally.
P
Prasad Gankanda30:55
I did. Now I can go to Finca.
J
Jacob Young30:57
You can go to Finca, and we'll see if Highland Flats is still your favorite farm after that. All the farms are great, but I'm a little biased on Finca. So thank you so much. Hope to have you again next year, maybe sooner than that.
P
Prasad Gankanda31:06
Absolutely. Love to be here.
J
Jacob Young31:10
All right, we'll see you later. All right, take care. Prasad is a member of our executive team. Thank you for bringing some of these members to the podcast today, good sir. And thank you so much for tuning in to this episode of The Wild Drop. Remember, you can listen on iTunes, Spotify, on YouTube, and of course our website, www.youngliving.com. Don't forget to oil up, Young Living family. This is Jacob Young dropping out. Take care.