Chief Sales and Operations Officer, Young Living Essential Oils Lc
Verified interview transcripts, podcast appearances, and direct quotes from Prasad Gankanda, Chief Sales and Operations Officer at Young Living Essential Oils Lc. AI-verified speaker identity with full-text searchable transcripts.
“I always say this to my team, if your website, if it takes time for a customer to come in and navigate through to adding the product that they love to the cart and also checking out, if that process is not simplified, you're not doing a justice towards your brand partners out there.”
“Don't incentivize your country managers for revenue only. Make sure there is an OI component to it also, looking to the balance sheet, right? Make sure that inventory to revenue ratio is within the guarded and everything within the right specs, make sure head count to revenue ratio is within the right specs.”
“if any of the members if you are on Loyalty Rewards retention is over 93 globally 93 yeah that is astonishing right because I think industry standard for retention I don't even much lower than that right absolutely like um you know Jacob I've worked for many companies and I'm not seen that high of a number so our produ...”
“so we ship to about 124 countries around the world that's still pretty amazing wow absolutely so we we're very close to 132 all right um and and I have to say thank you uh to the entire supply chain team because it's not easy tackling 124 countries around the world you know talk about the logistics that go behind”
“Young living is a big giant heart and every heart has four chambers and then we all sat down we said okay let's start naming what those chambers are in the heart if young living was one giant big heart what are the chambers of that heart so we said okay let's take the first chamber we named it healthy homes.”
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