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Emmanuel Besnier
Chairman (effectively CEO / PDG) and controlling shareholder, Groupe Lactalis

Audition d'Emmanuel Besnier, PDG du groupe Lactalis , en commission des Affaires Économiques

🎥 Feb 06, 2018 📺 Laurence Maillart-Méhaignerie ⏱ 6m 👁 3402 views
Ma question sur la gestion de l'externalisation des auto-contrôles et le suivi de ces contrôles ainsi que les moyens mis en place pour rassurer les producteurs de lait.
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About Emmanuel Besnier

Emmanuel Besnier, chairman and controlling shareholder of Groupe Lactalis, appeared before the French National Assembly's Economic Affairs Committee on February 6, 2018, to answer questions about the company's practices following a contamination crisis. During the hearing, he addressed concerns about the outsourcing of self-checks (autocontrôles) and the reassurance of milk producers. Besnier stated that the company's sanitary control plan is based on risk analysis and is submitted to the relevant state authorities for approval, and that the company has a training plan for its employees who conduct daily sampling across its facilities. Besnier also commented on the broader regulatory framework, saying, "It is not at all a question of outsourcing all controls, which would make the industrialist irresponsible, that would be ridiculous. On the other hand, it is also a question of reviewing the means of the State, which have decreased very clearly." He noted that the company had met with milk producers to assure them there would be no issues related to the crisis.

Source: AI-verified profile updated from Emmanuel Besnier's recent appearances. Browse all interviews →

Transcript (4 segments)
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Interviewer0:00
Where are you from? Thank you, madam. Méhaignerie, please. Thank you, Mr. Chairman and CEO. I had a question, at the risk of being redundant with what was said before, to fully understand the outsourcing of self-checks. Since when has Lactalis practiced outsourcing self-checks? And these self-checks obviously raise a number of questions. So that perhaps the general public or we ourselves can understand what controls you carry out or are carried out on the self-checks, since it is perhaps these self-checks that are being questioned or at least interrogated. And my second question concerns the milk producers who work for Lactalis. How have you reassured them, or at least comforted them, in the idea that these 500 milk producers—I am an elected official in Ille-et-Vilaine, and a number of them obviously live from Lactalis and their milk production—reassure them both to restore trust and reassure them about how they can continue to deliver their milk to Lactalis. Thank you.
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Emmanuel Besnier1:22
On the outsourcing, I have always known that in the Lactalis group, for pathogens, we have always outsourced the analyses. The samples are taken by our teams, but the analyses themselves and the samples are sent to an external laboratory. And for pathogens, the analyses have been done for as long as I can remember, at least 20 years, by external laboratories. Regarding the milk producers, we have held hearings... Could you repeat your question?
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Interviewer1:53
Yes, you have an additional question: the controls on the other controls. How are they exercised? Through what specifications, certification? In reality, is there a control of self-checks that would guarantee the independence of self-checks from Lactalis? That will be the whole subject of the report concerning self-checks.
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Emmanuel Besnier2:18
So, our primary objective, our first reason for being, is the health safety of our products. It is our primary responsibility. To guarantee it, we must verify all our environments and all our processes. This is what the health control plan defines. Within the health control plan, we establish a risk analysis, which is called the HACCP plan. This allows us to ask ourselves, at each step of the process, what the risks of contamination are in terms of bacterial contamination, chemical contamination, or contamination by foreign bodies. All these steps are thought through and studied with the employees of the ten plants to define this plan. And this plan is submitted to the supervisory authority, that is, the DGCCRF in each department. And it is the DGCCRF that authorizes us, based on these analyses we provide, to proceed with production with a health approval. So the entire self-check process is validated there; it is not done randomly. Added to this is a training plan that we establish at the group level, because as I told you earlier, across 80 plants—78 plants, sorry—we have more than 150 employees who every day, in all the plants, go to take samples with a wipe, collect swabs, etc. So we have a whole approach aimed at tracking the pathogenic bacteria. If we don't track it, we don't find it. If we don't find it, we can't define action plans. And it is truly a plan implemented plant by plant, process by process, because the risk levels differ from one site to another. And it is the site operators—I believe Madame Deflesselles, whom you heard a few weeks ago, insists on this point—it is very difficult to entrust to an external party the control and management of our process. We have controls over our entire procedure, but the control itself, the sampling, is carried out by our employees. As for the milk producers, we informed them fairly quickly, either through a note to all producers. Then there were a number of meetings, either between our teams and the milk producers locally. But from the very beginning of the crisis, we wrote to and met with the milk producers to tell them there would be no problem, no issue related to this crisis. Regarding the other controls, you can imagine that a large part of the report will focus on this subject. It is by no means about outsourcing all controls, which would disempower the industrialist—that would be ridiculous. On the other hand, it is also about reviewing the state's resources, which have decreased very significantly, and the controls. So we will think about it, and Grégory and all the parliamentarians who will be involved, but disempowering the industrialist would be ridiculous. Increasing the state's resources a bit—we could have a little more, because they are having great difficulties. The person who works in Mayenne, for example, during this crisis, all state services were mobilized to make it go as smoothly as possible. But there was a second crisis at the same time, it was a catastrophe, so they are really at their limit. And in our proposals, that's what we'll see. But the problem of self-checks and also environmental self-checks, which I mentioned earlier, is also something that we need to think about every day.