How we live it out. The values are the way that we show up every day and the way that we present ourselves to people that interact with us on behalf of the company. I feel like values are at the center of how you live a good and purposeful life. And so for values, we have our personal worth, responsibility, integrity, and partnership. The values speak to how you will engage with other people, whether it's employees, other business owners, family members. These are what we want to embody and how we want to treat other individuals. So let's look carefully for a moment here at what we do and how we do it so that we can maintain a level of integrity that makes us worthy. The joy of talking about the founders fundamentals and the values is to know that they've always been there with us and they'll always be there with us going forward from generation to generation. This is the legacy of this business that keeps us focused on our north star. As I'm getting more engaged, I feel a responsibility for carrying our values forward. What gives me fulfillment is living the fundamentals and the values in what I hope is the manner that my grandfather intended them to be lived and continuing the legacy of this company. Those fundamentals and those values help us stay focused on what's going to help somebody improve their lives through this business. This is who we are. This is how we go about life. This is our philosophy of how we treat people. That's never going to change. We'll remain committed to our traditions and our bedrock beliefs and our goals and dreams. Amway is an opportunity for people from all walks of life, rich or poor, young or old, black or white. We don't care what your education level is, where you come from. We said we wanted to build a business that anybody could start because we believe that most people given a chance would do something with it. Let's give everyone the shining golden opportunity.
Ladies and gentlemen, very good evening to all. Are you ready? Get ready for the moment that you have been waiting for for a long time. To further proceedings for the program, ladies and gentlemen, put your hands together. The master of ceremony for the evening, Mr. Apurwakumar, head of sales for Amway India.
Hello, good evening. It's a big hall so we can't hear you. Now that's what I call a team of Amway leaders. Can I have a cheer for our chief guest Doug Devos? Tonight is a very special night with leaders from across the country. We have never had an event with all Emerald and above leaders together. This talks about the partnership. We have Luke Newman, our global chief sales officer, here for his fifth trip. We also have Aaron, representing the third generation. Please give a warm welcome. Don't worry, we will have him on stage. The most important conversation is how we move forward. We have the co-chair of Amway board, Doug Devos. This is historic because Doug is visiting India for the second time in one year, showing the founders' focus on India. Today will be exciting. We are live streaming this event so all Amway business owners can see. There is translation in Hindi, Bengali, Tamil, Telugu. Please stand for the national anthem. Thank you, please take your seats. And to formally start, I invite the managing director of Amway India, Mr. Rajnish Chopra.
Namaskar. It's a proud moment. We are celebrating three decades. This is the first time all emeralds have come together. Our superpower is partnership. We have seen four consecutive months of growth. 158 diamond losses are growing. 28 states are growing, only five declining. We have a 16% increase in consecutive qualifications, 20% increase in productivity. This is the right time to be in Amway. Our goal is to transform 10,000 people's lives, then the next 10,000. India is the youngest nation, 60% below 35. We are the fourth largest economy. My vision is to transform 5 million lives, one crown per state. 2026 stabilization, 2027 momentum, 2028 three decades and A70. Our partnership is our superpower. We co-create, co-develop, co-deliver. You have done it before and you will do it again. Thank you.
Let's hear it for Rajnish. He has been the architect of the growth. He spoke about vision. On your behalf, all leaders will be crowned one day. Now please welcome the global chief sales officer and regional president for Southeast Asia and India, Mr. Luke Newman.
Good evening. It's great to be back in India, my fifth trip in a year. I want to put India in global context. Your net promoter score of 93% for QAS is unprecedented. India leads the globe in consecutive qualification months. The foundation of strong values and founders fundamentals is solid. People are looking for income, community, health and well-being, personal growth. Amway delivers on all four. We are in a fundamentally different spot than two years ago. Rajnish has transformed the partnership. We see early results and more growth to come. I am the chief advocate for India at headquarters. We have hosted many global leaders. There is more support for India than ever. The portfolio for 2026-27 is stronger, digital and R&D are stronger. I challenge you to be vocal advocates, talk to new people, lead with product. Thank you.
Ladies and gentlemen, a big round of applause for Luke, our chief advocate. He spoke about how we are doing things differently. One metric he didn't mention is the happiness index. How many are feeling happy? This is a new format. We have a panel discussion. Let me invite Rajnish Chopra, Luke Newman, and leaders: Rashmita Moanti, Sashi Kumar, Dr. Harin Ra, and Aaron. Please welcome them.
Thank you. It's not often you get to do firsts. I'm happy to be here for the first time. I work in Amway North America, used to work for Rajnish. I've been with the company for 13 years. Growing up around my grandfather, I had no clue what he did. He was always curious about us. He was a family man. For younger people, the values are implemented in everyday life.
For that next generation, being around people who carried themselves in a particular way and exemplified these values in every facet of their life gave us a good platform and understanding of who we wanted to be. Now with that next generation coming forward, we've already seen how it was done. The business today is different, but those things haven't changed. The way we carry ourselves, show up, and present ourselves, not just here but back home, is vitally important to continue that legacy and those fundamentals.
Thank you for that. That's very insightful. My next question would be for Luke. As the chief advocate for India, what changes are you seeing leaders make in their approach as they engage with young consumers or wannabe entrepreneurs?
Thanks for the question. We're doing a lot of work around messaging. Early income is essential, but we're finding that messaging around being part of something, a sense of community and bond, is rising. People are becoming disconnected due to technology, and our story of deep connection has always been true. The younger generation will seek that. Also, ambition about improving personal health and well-being is increasing. Being a product of the product and talking about it authentically is key. Many markets are adapting their personal messaging around these areas.
Thank you, Luke. A big round of applause. The next question is for Harleen. You had a similar childhood, born into a family building the business. You're coming back from Canada with a successful dental practice. Why are you coming back, and how are you engaging your children in the business?
Why am I back? After 28 years, I believe this is the right time. The soil is ready. There's so much excitement and positivity thanks to what Amway and Rajnish have done. Doug coming here in the midst of war shows commitment. I see positivity now that wasn't here two years ago. This is the right time to build.
The other reason I'm here is because I don't have a choice. Dr. and Mrs. B built such a big business that my family and I have to be in it. If you want your kids in the business, make it big enough so they don't have a choice.
That's the trick that you're asking me.
You tricked me again. No. So I think the second question was...
