About Alejandro Osorio
Alejandro Osorio, Managing Director of Grab's Vietnam office, has discussed the company's focus on long-term profitability and adapting to market conditions. In a September 2023 interview, he stated that Grab is "trying to build a company that's here for the long term" and driving toward profitability as a way to continue serving users. He noted that affordability is a priority, citing the launch of a subscription plan called Grab Unlimited to offer discounts and drive loyalty. Osorio also addressed the company's approach to electric vehicles, saying Grab is running pilots to understand the value of EVs and the challenges driver partners face, while waiting for more charging infrastructure and affordable options to emerge. He described Vietnam as a "very key market" due to its economic growth, young population, and growing middle class.
In a September 2021 interview as Country Head of Grab Thailand, Osorio emphasized adaptability during the COVID-19 pandemic. He said that when the transport business was nearly eliminated by lockdowns, the company re-channeled resources into launching GrabMart for essential home deliveries and getting merchants onto the platform faster. He noted that Grab launched a service called Grab Curfew for essential rides beyond curfew hours)Skip. Osorio stated that the company learned to "build the pandemic into our daily lives" and remain adaptable to new regulations and restrictions, adding that "adaptability really is key and also some patience."
Source: AI-verified profile updated from Alejandro Osorio's recent appearances.
Browse all interviews →
Transcript (1 segments)
A
Alejandro Osorio0:03
What is the key strategy of Grab Thailand to battle with this world pandemic? Adaptability, I would say. We've learned that the pandemic, first of all, it's here to stay. We've been dealing with COVID for nearly two years now and we don't see an end in sight. So I think we have to build the pandemic into our daily lives at Grab and remain adaptable, whether it's to adapt to new regulations or restrictions that may emerge when COVID cases increase, or whether it's to adapt to new use cases from users that we can really supercharge quite quickly. Some examples of this: last year at the start of the pandemic, when our transport business had nearly been eliminated due to the COVID lockdowns, we took the people, the resourcing, and the funding that was used for our transport business and we re-channeled that into launching GrabMart for essential home deliveries. We re-channeled it into offering more services and solutions to get merchants onto the platform faster. So through this adaptability, we can stay relevant and continue to drive impact and opportunity for our drivers and merchants as well. Even now, as we think about the current lockdowns, we've been adapting our services again. We've launched GrabCurfew, for example, which is essential rides for people who need to go to an airport or hospital beyond curfew hours, and there are a few other services that we'll be launching over the coming months to again adapt to the current environment. So adaptability really is key, and also some patience, I have to say as well.
