About Timothy Arnold
Timothy Arnold, Executive Vice President of Voluntary Benefits and President of Colonial Life at Unum, published a book titled "Leading Change" in late 2024. In promotional material for the book, Arnold stated that "well over half of organizational change efforts disappoint and underdeliver" and described change as "a powerful force that often stirs up feelings of resistance and fear." He argued that organizations should take a "both/and approach" to change, managing what he called "healthy tension" in five areas: innovation and consistency, facts and feelings, short-term and long-term focus, planning and action, and complexity and simplicity. Arnold said the book provides "a straightforward plan" to help leaders "turn resistance into resilience."
In earlier appearances on Carolina Business Review, Arnold discussed the insurance industry and the Affordable Care Act. He stated in 2015 that the ACA "has actually helped raise the awareness around the need for medical benefits" and noted that high-deductible health plans create demand for supplemental products. In 2018, he said the "climate in DC is not really being helpful" regarding healthcare costs and that "people haven't figured out how to bend the cost curve for medical costs." In 2021, Arnold said the pandemic highlighted that "most of America's workers are underinsured for life and disability" and that Colonial Life saw an improvement in employee engagement scores during remote work. He also served as chairman of the Columbia Chamber of Commerce's board of directors in 2021.
Source: AI-verified profile updated from Timothy Arnold's recent appearances.
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Transcript (1 segments)
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Timothy Arnold0:00
Change is a powerful force that often stirs up feelings of resistance and fear, and for good reason. Studies show that well over half of organizational change efforts disappoint and underdeliver. When mismanaged or overdone, change has the potential to destroy what we're great at, to send our teams into chaos and confusion, and confuse our customers around what we're all about. Yet when we shy away from change and cling to what's familiar and safe, we slowly become stagnant and irrelevant, and ultimately outdated in a rapidly evolving world. But there's another option, one where change becomes your greatest asset. Imagine navigating the complexities of change so that you secure yourself as an industry leader. Picture adaptability becoming your leading edge, and innovation giving your team the ability to be fully engaged. Well, this doesn't have to be a dream; it's entirely possible. And in my new book 'Leading Change,' I provide a straightforward framework that will help you navigate the complexities of change with confidence and clarity. For over two decades, I've guided organizations from Fortune 500 giants and international nonprofits to local startups and grassroots charities to successfully leverage change. You want to know what their secret is? To take a both-and approach in what's becoming an increasingly either-or world. They've learned to tap into the power of healthy tension in five key areas. And when you do that, change management becomes change mastery. Embrace innovation and consistency, validate facts and feelings, focus on the short-term and the long-term, promote planning and action, and finally, value complexity and simplicity. At the end of the day, 'Leading Change' provides you with one thing: a straightforward plan. And by putting the ideas and strategies into action, you'll be equipped to successfully lead change, turning resistance into resilience. It's time to reframe change not as a problem to overcome, but as the key to unlocking your organization's real potential. Let's make change the catalyst for progress and unparalleled success. Get ready to lead change with confidence and to turn innovation and adaptability into your competitive advantage.
