Leading Change: The 5 Tensions to Manage for Successful Transformation
Let's face it, most change initiatives divide and disappoint. Opposition and confusion are common, making the process feel like anΒ ...
Executive Vice President of Voluntary Benefits & President of Colonial Life, Unum
Search every verified Timothy Arnold interview, podcast appearance, and on-the-record quote β each transcript cross-checked by AI and human review to confirm speaker identity. Timothy Arnold, Executive Vice President of Voluntary Benefits and President of Colonial Life at Unum, published a book titled "Leading Change" in late 2024. In promotional material for the book, Arnold stated that "well over half of organizational change efforts disappoint and underdeliver" and described change as "a powerful force that often stirs up feelings of resistance and fear." He argued that organizations should take a "both/and approach" to change, managing what he called "healthy tension" in five areas: innovation and consistency, facts and feelings, short-term and long-term focus, planning and action, and complexity and simplicity. Arnold said the book provides "a straightforward plan" to help leaders "turn resistance into resilience." In earlier appearances on Carolina Business Review, Arnold discussed the insurance industry and the Affordable Care Act. He stated in 2015 that the ACA "has actually helped raise the awareness around the need for medical benefits" and noted that high-deductible health plans create demand for supplemental products. In 2018, he said the "climate in DC is not really being helpful" regarding healthcare costs and that "people haven't figured out how to bend the cost curve for medical costs." In 2021, Arnold said the pandemic highlighted that "most of America's workers are underinsured for life and disability" and that Colonial Life saw an improvement in employee engagement scores during remote work. He also served as chairman of the Columbia Chamber of Commerce's board of directors in 2021.
“Change is a powerful force that often stirs up feelings of resistance and fear.”
“Studies show that well over half of organizational change efforts disappoint and underdeliver.”
“When mismanaged or overdone, change has a potential to destroy what we're great at, to send our teams into chaos and confusion and confuse our customers.”
“Yet when we shy away from change and cling to what's familiar and safe, we slowly become stagnant and irrelevant and ultimately outdated in a rapidly evolving world.”
Let's face it, most change initiatives divide and disappoint. Opposition and confusion are common, making the process feel like anΒ ...
Panelists: Brooks Raiford, President and CEO, NC Technology Association Antjuan Seawright, Blueprint Strategy.
The virtual Columbia Impact Awards was hosted on February 18, 2021. Thank you Tim Arnold, Colonial Life, for giving theΒ ...
Panelists: Jeff Williams CEO, MindPath Care Centers Carlos Phillips President and CEO, Greenville Chamber.
Panelists Linda Brown, President, Asheboro/Randolph Chamber and Brent Nelsen, Professor of Politics and International Affairs,Β ...
Terry Keating, Accord Financial and Bryan Toney, Associate Vice Chancellor for Economic Development and CorporateΒ ...
Tim Arnold, President of Colonial Life Insurance here in the Midlands, toasts to a happy and healthy New Year! He invites friendsΒ ...
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