Sasan Goodarzi, Intuit CEO on fiscal Q1 2025 earnings and guidance
📅 Dec 18, 2024Fortt Knox11 MIN14 SEGMENTS · 2 SPEAKERS
I speak with Intuit CEO Sasan Goodarzi about the company's latest results.
Questions asked in this interview
5
1:33What really helped this Credit Karma result in this environment that has been difficult and where consumer credit has been stretched?
3:25What's happening there, and to what degree is that just a one quarter issue, to what degree is it an ongoing issue?
4:32What's your feeling overall about the fiscal year, and any caution in the guide even based on some of the consumer stress that you were just talking about?
5:25How should investors in Intuit think about a Department of Government Efficiency?
8:24What does AI create or enable that consumers and businesses need to watch out for as a new sort of risk or danger?
Sasan Goodarzi, the CEO of Intuit, thanks for joining me on your fiscal Q1 2025 earnings. Looks to me like a beat on the top and bottom. We'll get to guidance in a minute, but beat on the top and bottom for Q1. Talk to me about the quarter, what drove that, and in particular, Credit Karma perking up, which had been having some issues for a while now.
Good to be with you, John. We really delivered for consumers and businesses across the platform. We've seen strength end to end. Our business platform grew 20%, this is our online ecosystem. Credit Karma grew 29%. Those were really the big drivers behind our performance in Q1. We're quite excited about the year, which is why we reiterated our guidance for the year. If I were to call out two big things: one, very excited about our progress in midmarket, serving businesses particularly with Intuit Enterprise Suite, and two, Intuit Assist, which is our gen AI powered financial assistant. We're making great progress. We actually made it generally available to all businesses this week, and really excited about the vision of we do the work for you to drive your profitability and revenue growth as a business. So those areas are one of huge gratitude and excitement.
There had been some challenges in the market, certainly around consumer credit, particularly in the mid to lower tier, and maybe financial institutions not looking for new customers to the degree that they had been, but insurance being stronger out there. What really helped this Credit Karma result in this environment that has been difficult and where consumer credit has been stretched?
John, I would say really two things. Starting just with the consumer, one things are stable, but two, you have to remember it's in context of credit scores are down like 20 points in the last couple of years. Balances, credit card balances are up 55 to 65% depending on the cohort of consumer that you're talking about compared to two years ago. So when you hear the word stable, it's also important to understand the context of where we are today versus two years ago. With that said, our Credit Karma performance first of all comes on the back of we're creating one consumer platform, so consumers can build credit, get access to financial products right for them, get their taxes done either themselves or we do it for them, and build wealth on one platform in one place, integrating TurboTax and Credit Karma. Our performance across Credit Karma, there are a few elements: macro, which is insurance, personal loans, but really the other half is our innovation. We're actually increasing our share across key financial products just based on all the innovation and leveraging customers' data on their behalf to connect them to the products that are right for them, really personalized assistance, and that's helping us increase share. So those are the two reasons behind the progress that we're seeing in Q1 and what we expect in the coming quarters.
Now tell me about Q2. It looks like the consensus for revenue was $3.88 billion. You're guiding to a range where the midpoint is somewhat below that, $3.82 billion, and you're talking about desktop promotional issues there. What's happening there, and to what degree is that just a one quarter issue, to what degree is it an ongoing issue?
Our overall guidance for Q2 topline is 13 to 14%, so we feel very good. Delivering 10% topline in Q1, we're accelerating in Q2, and really on a great path to deliver the 12 to 13% for the year. For the second quarter, our consumer group TurboTax will deliver a single digit decline, and it's really because we changed some promotional activities for TurboTax desktop in retail. So imagine the Costcos and the Walmarts of the world, and the promotional activity is good for consumers, but the timing of when we're doing it just shifts revenue from Q2 to Q3. It doesn't impact the year at all, so it's just a shift between quarters.
Given how strong Q1 was, some people might say they might have expected the full year to be taken up even more. What's your feeling overall about the fiscal year, and any caution in the guide even based on some of the consumer stress that you were just talking about?
7 more exchanges in this transcript
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Goodarzi, S. (2024, December 18). Sasan Goodarzi, Intuit CEO on fiscal Q1 2025 earnings and guidance [Interview transcript]. Fortt Knox. CEOInterviews.AI. https://ceointerviews.ai/interview/570428/
MLA
Sasan Goodarzi. "Sasan Goodarzi, Intuit CEO on fiscal Q1 2025 earnings and guidance." Fortt Knox, 18 Dec. 2024. Transcript, CEOInterviews.AI, https://ceointerviews.ai/interview/570428/.
BibTeX
@misc{goodarzi2024_570428,
author = {Sasan Goodarzi},
title = {Sasan Goodarzi, Intuit CEO on fiscal Q1 2025 earnings and guidance},
howpublished = {Interview transcript, Fortt Knox. CEOInterviews.AI},
year = {2024},
month = {dec},
url = {https://ceointerviews.ai/interview/570428/},
note = {Speaker-attributed transcript with timestamps}
}