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Eliran Glazer
CFO, monday.com

$MNDY Monday.com Q1 2026 Earnings Conference Call

🎥 May 11, 2026 📺 EARNMOAR ⏱ 43m 👁 35 views
05/11/2026 Q&A: 11:49 monday.com Ltd., together with its subsidiaries, develops software applications in the United States, Europe, the Middle East, Africa, the United Kingdom, and internationally. The company provides Work Operating System (Work OS), a cloud-based visual work OS that consists of modular building blocks used and assembled to create software applications and work management tools. Its products include monday work management that manages workflows, projects, and portfolios for team collaboration and productivity; monday CRM, which tracks and manages various sales cycle; monday d...
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About Eliran Glazer

Eliran Glazer, CFO of monday.com, participated in the company’s Q1 2026 earnings conference call on May 11, 2026. He reported that total revenue for the quarter was $351 million, a 24% increase year-over-year, and that overall net dollar retention (NDR) was 110%, though the company expects NDR to slightly decline by the end of fiscal year 2026. Adjusted free cash flow for Q1 was $102.8 million, with a margin of 29%, and Glazer noted that an accelerated share buyback executed during the quarter would reduce full-year adjusted free cash flow by approximately $20 million. He also stated that the company ended the quarter with $1.21 billion in cash, cash equivalents, and marketable securities, down from $1.67 billion at the end of Q4 2025, reflecting $553 million in share repurchases. For the full fiscal year 2026, Glazer guided revenue in the range of $1.466 billion to $1.474 billion, representing 19% to 20% growth, and non-GAAP operating income of $185 million to $191 million, with an operating margin of about 13%. He added that headcount is expected to remain largely flat for the remainder of the year, citing productivity gains from AI. During the Q&A session, Glazer discussed incentives for enterprise customers to adopt a new seats-and-usage billing model, describing it as an opt-in, “flip the switch” process that would not require migration. He also noted that 10% of new annual recurring revenue in Q1 was driven by AI, and that the company is exploring ways to encourage existing customers to bundle AI packages with their products.

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Transcript (76 segments)
✨ AI-enhanced transcript with speaker attribution
D
Desiree0:01
Good day. My name is Desiree and I'll be your conference operator today. At this time, I would like to welcome everyone to Monday.com's first quarter fiscal year 2026 earnings conference call. I would like to turn the call over to monday.com's vice president of investor relations, Mr. Byron Steiffen. Please go ahead.
B
Byron Steiffen0:22
Hello everyone and thank you for joining us on today's conference call to discuss the financial results from Monday.com's first quarter fiscal year 2026. Joining me today are Roy Man and Aeron Zimman, co-coss of monday.com, Elderon Glazer, monday.com CFO, and Casey George, monday.com CRO. We released our results for the first quarter fiscal year 2026 earlier today. You can find our quarterly shareholder letter along with the investor presentation and a replay of today's webcast under the news and events section of our IR website at ir.mday.com. Certain statements made on the call today will be forward-looking statements which reflect management's best judgment based on currently available information. These statements involve risk and uncertainties that may cause actual results to differ from our expectations. Please refer to our earnings release for more information on the specific factors that could cause actual results to differ materially from a forward-looking statements. Additionally, non-GAAP financial measures will be discussed on the call. Reconciliations to the most directly comparable GAP financial measures are available in the earnings release and the earnings presentation for today's call which are posted on our investor relations website. Now, let me turn the call over to Roy.
R
Roy Man1:38
Thank you, Byron, and thank you everyone for joining us today. Monday.com delivered a strong start to 2026. Q1 revenue grew 24% year-over-year, reflecting sustained demand for our platform as enterprises consolidate their work infrastructure. We generated a record 49 million in operating profit, demonstrating that our growth is increasingly efficient. Adjusted free cash flow margin expanded to 29% underscoring the financial durability of our business model. Gross retention continued to improve in Q1, reaching historical highs for the company, reflecting how deeply Monday.com is embedded in how our customers run their businesses. Enterprise momentum continued to build with 42% of ARR coming from our customers with over $50,000 in ARR. A record number of new customers with over 500K in ARR and average contract values continue to expand, reinforcing that the consolidation of work infrastructure onto Monday.com is a durable enterprise-led trend. The market is also responding to our AI products. Approximately 10% of our net new AR in Q1 was driven by AI, a figure we expect to grow as our AI offering expand and mature. We are also seeing the benefits of AI play out in signed monday.com itself. Since 2025, AI has driven a 32% increase in our output per developer and a 38% reduction in product time to market. AI gives our engineers the bandwidth to be more rigorous about the architecture, edge cases, and long-term maintainability. The results is a team that ships more and breaks less. We believe this is an early but meaningful signal of what AI native engineering looks like in practice and we intend to keep pushing on that frontier. Now, let me turn it over to Iran to walk you through some of the significant progress we've made in our AI-driven products during the quarter.
A
Aeron Zimman3:45
Thank you, Roy. At our investor day last September, we laid out a fundamental shift in how we see money.com. Not a platform that helps teams manage work, but one that actually does the work for them. Last week, we took the most significant step in that journey, changing our core offering from Monday work management to Monday AI work platform. This is not a feature release or rebrand. We have rearchitectured the core of our platform around singing belief that work should be orchestrated between humans and AI agents at scale from a single system of records. AI agents that execute work, flexible software that adapts to how teams operate and enterprise-grade governance all grounded in moneyb single source of truth that give AI the context to drive real outcomes. This quarter, we took that foundation further with Money DB 3.0, delivering a 100x increase in scale from a 100,000 items per board to over 10 million with high performance, low latency execution designed to accelerate AI adoption rather than constrain it. A standalone AI tool that can automate a task, Monday can run an entire operation. And with more than 250,000 customers already running their work inside Monday, we have a data advantage that no point solution can replicate. Alongside the platform launch, we're making an equally important change to how customers pay for Monday. We recently introduced a new seats plus credits pricing structure for new customers, moving to consumption-based pricing that aligns what customers pay with the value AI actually delivers. As AI agents takes on more work across organizations, revenue expands naturally without requiring additional seeds purchases. We plan to allow existing customers to opt in to this new model with enterprise customers receiving complimentary AI packages to support adoption at scale. In addition to that, we are excited to announce our agreement to acquire one AI. Their team has spent years solving one of the hardest problems in enterprise AI, making voice agents that actually work in production environments. With this acquisition, we are bringing native voice capabilities directly into the AI work platform, extending the ways agents can engage with customers and teams. We are not managing money.com as a company defending its position. We are rebuilding it as the company that defines what an AI work platform means for businesses. Q1 was a strong step in that direction. We remain focused on execution and we look forward to demonstrating continued progress throughout 2026. With that, I'll turn it over to Eleran to cover our financial and guidance.
E
Eliran Glazer6:48
Thank you, Iran, and thank you to everyone for joining our call today. I'll review our first quarter fiscal year 2026 results in detail and provide updated fiscal year 2026 guidance. As Roy mentioned, we have had a strong start to 2026. Total revenue in Q1 came in at 351 million, up 24% from the year ago quarter. Our overall NDR was 110% in Q1. We now expect overall NDR to slightly decline by the end of fiscal year 2026. As a reminder, our NDR is a trailing four quarter weighted average calculation. For the reminder of the financial metrics disclosed, unless otherwise noted, I will be referencing a non-GAAP financial measures. We have provided a reconciliation of GAP to non-GAAP financial in our earnings release. First quarter growth margin was 89% compared to 90% in the year ago quarter. Research and development expense was 78.4 million in Q1 or 22% of revenue, up from 19% in the year ago quarter. Sales and marketing expense was 158.2 million in Q1 or 45% in revenue compared to 48% in the ago quarter. General administrative expense was 28.6 million in Q1 or 8% of revenue compared to 9% in the year ago quarter. Operating income was 49 million in Q1, up from 40.8 million from the year ago quarter and operating margin was 14% similar to the year ago quarter operating margin in Q1 add and approximately 190 basis points negative ethics impact mainly from the appreciation of the Israeli sheer compared to the US dollar net income was 56 million in Q1 compared to 58.4 million from the year ago quarter. Diluted net income per share was $1.15 in Q1 based on 48.9 million fully diluted shares outstanding. Total employee headcount was 3,211 and increase of 56 employees since Q425. For the remainder of fiscal year 2026, we expect headcount to stay largely flat, reflecting the productivity gains AI is already delivering across our organization. Moving on to the balance sheet and cash flow, we ended the quarter with $1.21 billion in cash cash equivalent and marketable securities compared to $1.67 billion at the end of Q4 2025, reflecting $553 million of shares repurchase executed during the quarter. As of the end of Q1, approximately 182 million remained available under our existing share repurchase authorization program. Adjusted free cash flow for Q1 was 102.8 million and adjusted free cash flow margin was 29%. We now estimate that the accelerated share buyback executed during Q1 will reduce full year 2026 adjusted free cash flow by approximately 20 million. Adjusted free cash flow is defined as net cash from operating activities, less cash used for property and equipment, and capitalized software cost, plus cost associated with the build out and expansion of our corporate headquarters. Let's now turn to our updated outlook for fiscal year 2026. For the second quarter of fiscal year 2026, we expect our revenue to be in the range of 354 million to 356 million, representing growth rate of 18% to 19% year-over-year. We expect non-GAAP operating income of 46 million to 48 million with an operating margin of 13% to 14% which assumes a negative ethics impact of 100 to 200 basis points. For the full year 2026, we expect revenue to be in the range of 1.466 billion to 1.474 billion representing growth of 19% to 20% year-over-year. We expect full year non-GAAP operating income of 185 million to 191 million with an operating margin of approximately 13% which assume a negative FX impact of 100 to 200 basis point. We expect full year adjusted free cash flow of 280 million to 290 million with adjusted free cash flow margin of 19% to 20% which assume a negative ethics impact of 100 to 200 basis points. Let me now turn it over to the operator for your questions.
D
Desiree11:16
Thank you. We will now begin the question and answer session. If you have dialed in and would like to ask a question, please press star one on your telephone keypad to raise your hand and join the queue. If you would like to withdraw a question, simply press star one again. If you are called upon to ask your question and are listening via speaker phone in your device, please pick up your handset to ensure that your phone is not on mute when asking your question. We do request for today's session that you please limit to one question and one follow-up question only. Thank you. And our first question comes from the line of Rho Lancho with Barclays. Your line is open.
D
Damon Kenol11:57
Hey guys, this is Damon Kenol for Ramo. Thanks for saying the question. Can you help us understand the new updated NDR guide? As I think about the Q1 results and the full year guide, it seems like stabilization throughout the business. And then I look at the NGR guide and print across your cohorts. It just seems like there's more stability in the results than maybe the guide. Any help there would be great.
E
Eliran Glazer12:25
Hi Ryan, this is Alan. So thank you for the question. So there is a lot on retention and expansion side that we are very positive on. Gross retention is at historical highs. We're still seeing double digit feed growth year-over-year in our mid-market and enterprise customers. 34% of our 50k of 50k customer has adopted more than one product. It was 29% in Q4. So we're seeing a lot of positing signs. As a reminder, we're lapping the pricing actions from 2024 two years ago in 2025 and they increased our NDR by 10 or 2%. We're going to lap this at the end of Q2 or during Q sorry at the end of Q2 and we don't believe that extension or new adoption will now be enough to offset some of the pricing grow over that we have seen in the past.
D
Damon Kenol13:19
Got it. And I guess can you just provide an update on the top of funnel demand that you're seeing now compared to the end of 2025? I know the initial 2026 guide did imply some degradation to telefunnel. So I guess just what is the updated full year guide now imply maybe compared to Q1? Thank you.
A
Aeron Zimman13:41
Yeah. So this is Iran. So look we have nothing new to report with pay surge. Overall the top of funnel environment remains soft. But it's pretty much in line with our expectations that we gave in the beginning of the year. I would say that on top of that ACV of new lands is increasing across touch and no touch. So we seen high quality leads coming into the platform and we continue to manage performance marketing cautiously. So pretty much in line with what we expected.
D
Desiree14:16
Next question comes from the line of Josh Bayer with Morgan Stanley. Your line is open.
J
Josh Bayer14:22
Great. Thanks for the question. Congrats on a good quarter. Wanted to talk a little bit more about the new seats plus credits pricing model. Maybe to start like can you just provide a little more context on how exactly that works and then also wondering what are the impacts in 2026 from the new model?
A
Aeron Zimman14:44
Yeah, this is so maybe I can start and then hand it over to Casey. So look, we're very excited for this change. is the biggest change in the company history. We're changing the core offering of our product. With the new native agents within the platform, customers be able to do the actual work in addition to managing work. Part of that change is that new customers will have two vectors of expansion. One with seats, meaning the more people they add, the more they pay for seats that the same way it used to be. But there's an additional vector on top of that for AI credit. So the more they consume a credits the more they pay the more they're going to use our agents and other functionality. For existing products it's going to be gradual. I'll let Casey kind of cover the change we're going to do with existing ones.
C
Casey George15:36
Yeah. So we spent a lot of time Hi Josh by the way. We spent a lot of time getting feedback from our customers and what we've rolled out is very consistent with how they want to consume value in our platform. As you heard from Ron, with our new customers, it is a it comes with seats plus credits for existing customers. It's going to be an opt-in motion. So, we'll work with them over the next couple years as they look to move into this model. We are going to incentivize those customers to move to the new model, especially with our touch customers where we spend a lot of time with them building use cases and finding new ways for them to consume our platform leveraging AI.
J
Josh Bayer16:25
Got it. Thank you. Okay. And so for as far as 2026, are there any assumptions on the impacts from the new model either from the new customers who are on it or I guess also what are the assumptions as far as the adoption from existing customers and then just last on this subject?
E
Eliran Glazer16:46
Hi, it's Alan. So Jos, it's still early stage. You know we will have much clearer picture in the coming months and then we can provide updates or more color on once what we're going to see. For now we didn't assume any significant impact or any impact on the numbers.
D
Desiree17:10
Next question comes from the line of Brent Thill with KeyBank Capital Markets. Your line is open.
B
Brent Thill17:15
Great. Thanks for taking our questions guys. I guess if I can just quickly follow up on the pricing model as well. Are you guys actually seeing either slowing in employee headcount or seat growth at existing customers or are you just kind of making this change in anticipation and just to decouple yourselves from being so dependent on seats? I'm curious whether it's forward-looking or you're actually seeing it today.
C
Casey George17:43
Yeah, thank you for the question. We have not seen any degradation in demand relative to seats. What we have seen is customers looking to use our platform leveraging AI and that's why we've launched this new platform. So overall the demand continues to be strong for new seats and we actually see acceleration in some of the emerging markets where we've invested. So up market is strong, seat demand continues to be very solid and they're taking on new workloads leveraging AI.
B
Brent Thill18:21
Great. Okay, thanks Casey. Actually, if we I'll stick with you. Larger lands, from the direct sales motion with larger, trying to land a little bit more up market. Curious how that's trended. I know the 50,000 500,000 seats, but curious whether that's driven by new lands or people kind of graduating up into that segment of the customer base. Thank you.
C
Casey George18:49
Yeah, and it's both. We saw double digit growth for both mid-market and enterprise segments relative to seats. Our ACV grew 22% year-to-year. Gross retentions at historical highs and obviously with RPO we see some seasonal declines which were anticipated. It's pretty much in line with what we've seen in prior Q1 performance pipelines very strong and matter of fact our March was one of the strongest months we've ever had. So as we move up market, as we've talked about before, we get exposed to the buying cycles of those larger customers. So we see less linearity in the quarter, but really delivering in the last month of every quarter seems to be consistent.
B
Brent Thill19:39
Okay, thank you.
D
Desiree19:43
Next question comes from the line of Mark Murphy with JB Morgan. Your line is open.
M
Mark Murphy19:50
Oh, thank you so much and I'll add my congrats on a very nice performance. So, with the understanding you had a solid quarter and the gross revenue retention improved, can you share what you are observing within the customer base in the last several months as claude code and claude co-work have proliferated globally pretty rapidly. In other words, I'm just curious what are your customer conversations like regarding those products? They do bring forward some advancements in code generation, no code, low code, agentic. Wondering if some of your customers are maybe using them in conjunction with Monday or maybe something that you just don't see popping up too much.
R
Roy Man20:38
Yeah. Hi, it's Roy. So yeah we see a lot of customers having purchased claude and what our vision is is having agents and people work together on the same platform and that also includes external agents. So if you noticed we opened up the platform completely to have any agent that is even external to Monday sign up on itself and get an account a seat. And so that touches what Iran said on the hybrid model of having agents whether they are external they will have seats and our internal agents which work really well within the Monday platform and also external with other platforms. So this is the future we see and that's like a perfectly aligned and it's great to see adoption of AI. Maybe I'll just add on top of that I think there's a big difference between people using broad code or equivalent products on their own and using that around work with other people in collaboration. And we see a lot of customers I think agents essentially is an amazing technology can be used in different ways but I think where we shine is exactly how customers want to adopt it in a way that's kind of integrated in their work working with other people and native agents built within a work platform. So I think a lot of our customers are looking for a solution like that where they could leverage AI and put that into their existing workflows.
M
Mark Murphy22:20
Okay. And then as a quick follow-up the stat that shows 10% of the new AR in Q1 was driven by AI it's pretty impressive. Could you drill down into the stats so we just understand how are you deriving that? What are you counting in there? Is it Monday vibe? Is it the agents in AI workflows? Is it the AI credit packs? If someone upgrades to pro or enterprise and you deem that to be AI influenced or relating to some AI project, would you count something like that in there, etc.?
R
Roy Man22:59
Yeah. Hi, this is Ron. So when we say AI contribution, we mean direct contribution, not contribution made possible by AI. Currently it doesn't include the agents product because it was just released about a week ago. Currently what drives the AI revenue is our existing offering including vibe, AI blocks, psychic and so on. Obviously with agents we have expectations for this to rise going forward. It's still early days.
M
Mark Murphy23:31
Thank you.
D
Desiree23:34
Next question comes from the line of Howard M with Guggenheim Securities. Your line is open.
H
Howard M23:42
Hey, thanks. I want to add my congratulations on a strong quarter as well. I want to ask about pricing and packaging and if we look six months from now, so heading into 2027, how much of your customer base do you think will be on this new seat base plus usage based pricing model? And do you expect different adoption trends between mid-market versus large enterprise? And one more part too is where does one AI fit into pricing? It will be a separate add-on.
A
Aeron Zimman24:16
Yeah. So hi this is so look as I said we opening up the ability to purchase agents for new customers. We feel the adoption for existing ones is going to be very gradual. So it's very hard to estimate that right now. I think we'll be able to provide more cola going forward. New customers will buy both seats and AI credits. But again it's really hard to give any more information about this right now. I would say that we're very excited for the one acquisition. It's a very strong team with a lot of special knowledge about voice agents. We plan to integrate that deeply into our AI work platform also into our CRM. In terms of the commercial fit we're still working through the precise packaging and pricing. But definitely it's going to be part of our AI credit consumption model. So overall I think it's a great addition to the team. They bring a lot of knowledge and expertise. I think overall voice we need to separate the technology from the adoption. Adoption is very complex among every customer and I think they bring a lot of knowledge and expertise to help drive more adoption within our existing customer base.
H
Howard M25:30
Okay, got it. Thank you. And as a follow-up for Eeron, I want to ask about your expectation for headcount being flattish this year. I think last quarter you had called out headwinds from the Israeli shekel appreciation, foregone interest payments due to share buybacks and cash taxes. I think those are the three items. I think the headcount being flat should give you a lot of cushion relative to those headwinds unless there are any other headwinds that we should consider.
E
Eliran Glazer26:02
Yeah. Hi. So with regards to headcount being flat, this is being staged throughout the year. So there is still the impact of the hiring that we have done in prior years and the fact that the shekel is strong versus the dollar. So there is going to be some benefit from that. But we're going to see it more into going into next year rather than this year.
H
Howard M26:24
Okay. Thank you.
D
Desiree26:29
Next question comes from the line of Steve Anders with City. Your line is open.
S
Steve Anders26:35
Okay, great. Thanks for taking the questions here. Maybe just following up on some of the guide philosophy and I think try to understand a little bit better just the upside that you saw this quarter. I guess a like what was the key factors that drove the revenue upside and then I guess b kind of moving forward how should we think about what's kind of assumed there maybe what's different in the guide velocity versus what we saw in 1Q.
E
Eliran Glazer27:09
Hi Ke this is Alan. So nothing has changed since what we have provided in Q1 but what we have seen is the outperformance was broad-based. It wasn't driven by any single segment and core or region. It was broad-based. Of course, up market momentum remains strong as Casey spoke about. We have record net heads of 500k and we continue to grow up market and obviously the AI contribution as we mentioned 10% of the net new AR approximately is coming from AI. So this is encouraging drivers that kind of drove the results and the beat for this quarter.
S
Steve Anders27:50
Okay. Okay, that makes sense. And then on I guess I want to follow up on some of the agents discussion and just kind of curious to how you're kind of viewing the monetization angle for both first party agents and then also for third party and I guess kind of where you kind of feel like you have the right to win on using Monday homegrown agents versus where it makes sense for third party agents to be utilized instead.
R
Roy Man28:22
Yeah, hi it's Roy. So we see that agents are going to be everywhere like really people will have them for many different things like personal assistants and maybe other different agents and those we want to allow them into Monday to help people manage whatever they want to manage whether it's even to know what's going on Monday. Monday's own agents are really really good at execution and analyzing and executing work and doing that together with other people. So the collaboration part being built on top of Monday give them access to all the data seamlessly and they're out of the box working really well while people can customize them to do any kind of work and also connect them to other platforms. So we feel as part of the future vision we have of doing the work and not actually not only managing the work those agents are going to be the best collaborative agents between people and agents together.
S
Steve Anders29:42
Okay, perfect. Good to hear and thanks for taking the questions.
D
Desiree29:48
Next question comes from the line of Brent with Jeff. Your line is open.
B
Brent29:54
Hi, thank you. This is John for Brentville. Two questions on the AI credit pricing. The table has a lot of parameters depending on what type of uses there is, but and even at 1 cents per credit, I mean that could balloon up for customers. So, I'm wondering how you know customer will manage it. What's been the customer reception on that new pricing table? And then second question, I don't know if you can talk a little bit about the in-quarter NDR since I guess the 100 thousand plus has come down a little bit. And you did all the pricing lapping def factor. Thank you.
C
Casey George30:30
So as it relates this is Casey George. So as it relates to the pricing model for AI credits. So it's been clear from our customers that they want transparency and control and governance of those credits. So we're giving them that as part of the platform, right? So they can see exactly who's using the credits, what is it used for, they can scope out the work that's being done so that they can plan accordingly for their AI credit usage. So we're seeing that as a big big driver for our platform. We continue to get feedback from customers that that's what they want to see. So, we're giving that power to the customers so that they can govern their credits. I'll hand it back to Iran to answer the follow-on question.
E
Eliran Glazer31:19
This is Alan. Hi John. I will answer the question on the MDR. So John to your question. So first of all, lending expand dynamics. So we are seeing recent enterprise deals they are lending bigger but larger customers typically commit to a multi-year agreement with more structured expansion. So if you think about the 100k customers they are lending and taking a multi-year deals. So this is one of the reasons why we're saying that the 100k NDR is slightly below the 50k one. It's not related to churn actually our growth retention is at all-time high. And we expect and it's important to say we expect a one or two% of temporary pressure for the upmarket NDR metrics for the reminder of fiscal year 2026 as we have the pricing benefit that we spoke about.
B
Brent32:10
Thank you.
D
Desiree32:13
Next question comes from the line of DJ Hines with Canacort. Your line is open.
D
DJ Hines32:19
Hey, thank you guys. And congrats on the next quarter. Eeron, does the addition of usage based elements into the model more effectively match your revenue with your costs tied to AI so that we could see better gross margin preservation over time?
E
Eliran Glazer32:35
So we said when we were in the investor day we said that we expect gross margin to be mid 80s we were used to 90% but because of the computing cost of AI we said that we are expecting for the short term or in the foresee future to have some impact overall again we're not seeing yet a significant impact on our growth margin but we believe there is going to be additional cost regarding computing cost related to AI.
D
DJ Hines33:07
Okay. And then Iran, maybe following up with you one on the product side, does the addition of voice capabilities with one AI push you any closer to turning service into more of a customer-facing application over time?
A
Aeron Zimman33:22
Yeah. So I think currently we're going to focus mostly on the integration into CRM and network platform. Going forward is definitely also an opportunity for the service team. But overall I think voice capabilities are important almost in any product right now and like I said the hardest part is not using the technology but actually customize it to your own needs and I think both with agents and voice this is exactly where we can shine. I think people are amazed with technology where it's very hard to use it especially when it's used through a prompt or a very hard to use user interface and I think what Monday really can help customers adopt agents and also voice agents in a very easy and intuitive way.
D
DJ Hines34:04
Yeah. Okay. Thank you.
D
Desiree34:08
Next question comes from the line of Alex Zukin with Wolf Research. Your line is open.
A
Alex Zukin34:15
Yeah. Hey guys, thanks for taking the question. Maybe the first one on new product ARR it was north of 11% now it continues to grow nicely but maybe just can you dig in a little bit on the interplay between CRM and service maybe share some details on that progress in the quarter.
A
Aeron Zimman34:40
Yeah. So hi this is Iran. So I'll just give a kind of high level number. So as we said new products accounts for over 11% of our ARR we see significant opportunity to accelerate across sale presentation especially mid-market segment we see more and more customers adopting more than two products and even more CRM as we said we surpassed 100 million we continue to grow very nicely mostly in the SMB segment and the new products campaigns is off to a strong start as well in regards to service. We still see 70% of our ARR coming from big market and enterprise. So the ATVs is the highest across all products. Most of the growth with service is driven by seed expansion and cross-sell with customer support workflows. So overall, we continue to see good demand across the German service. We continue to see expansion of seats and usage. And very happy with the adoption so far.
A
Alex Zukin35:47
Okay, perfect. And then maybe just a second one, the comment on maybe why the 50,000 and 100,000k AR sequential ads were a bit lower. I realize some of that is seasonality, but I think in the last 6 months you talked about shifting performance marketing from lower-end resources towards the up market, higher end. Maybe just comment on the performance of that shift. Is that driving out performance? Is that something we'll see later this year as seasonality improves?
E
Eliran Glazer36:19
Yeah. Hi Alex, this is Alan. So we said that there is some seasonality usually with Q4 and Q2 are the strongest up market performance. We saw a record net heads of 100k in Q4 of last year. So there was possibly some pull forward. And when we look at the mid and up market metrics, we look at them as a whole. So if you think about the 50k and the 500k customers, they were very healthy with 500k netted at historical highs. So we look at them all together and this is the way we view it.
A
Alex Zukin36:52
Great. Thank you guys.
D
Desiree36:56
Next question comes from the line of Taylor Mcinies with UBS. Your line is open.
T
Taylor Mcinies37:03
Yeah. Hi. Thanks so much for taking my question. So you mentioned that the strength in the quarter was broad-based, but it did seem like a bit of a turnaround from the trends that we saw last quarter and the upside was higher. So I guess anything surprise you in the quarter in terms of areas that were stronger than expected. And then when you think about some of those trends, maybe you could unpack what you're seeing at the start of 2Q as well. And then not to throw too many questions in there, but just a housekeeping item. Do you mind unpacking FX impact to revenue in the quarter and what's being expected for the full year guide?
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Eliran Glazer37:41
Hi hello this is Alan. So as we said I think the positive surprise was AI contribution with ARR growing to almost 10% of net coming from the AI product and this is something that we are very pleased with. Other than that, we continue to see the up market momentum that we have seen in the past and enterprise customers continue to grow with the 500k net ads and numbers with regards to FX we did see small tailwinds from FX in Q1 but it didn't impact the overall reported growth rate so it was very very small.
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Taylor Mcinies38:23
Great. Thank you so much.
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Desiree38:28
Next question comes from the line of Alan Verovski with BTIG. Your line is open.
A
Alan Verovski38:35
Hey there, thanks for taking the question and congrat on the strong quarter here. Can you talk about the level of engagement you've seen with your MCP? What types of customers you've seen use it more? Are there any trends you've seen thus far in terms of expansion activity of customers that have used the MCP? And then I've got a quick follow-up.
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Aeron Zimman38:55
Yeah. Hi, this is Iran. So, yeah, we see some uses through the MCP protocol and overall we see more and more agents sign up to the platform. We actually did invest a lot of work making Monday accessible to agents and make it easy to agents to use the platform and sign up. But it's still not very significant numbers.
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Roy Man39:19
Yeah, it's small numbers but like the ones who use it have a way stronger retention post.
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Alan Verovski39:29
Got it. And then maybe just as a follow-up to an earlier one about your guidance as it looks like the Q2 revenue guide implies lower sequential growth than Q1 despite being a seasonally stronger quarter. So can you just unpack like what are you factoring in there? How much of it is prudence versus maybe potential impacts from any new dynamics you're seeing there?
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Eliran Glazer39:54
Hi this is Elan. So what we said is basically that we provide our guidance based on everything that we know today and we believe that with the investment that we are doing on AI and the fact that we're going to see the impact throughout the year we remain focused basically on managing the year expectation rather than looking at just the next quarter. So on the cost side we're investing in our product and GTM capabilities the potential increase of expenses from AI as I mentioned earlier compute we are expecting this to be increasing throughout the year and there is an inherent uncertainty on how that revenue ramps when we are thinking about throughout the rest of the year. So when we take all of this together into account our guidance does imply some moderation in H2.
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Alan Verovski40:49
Perfect. Thanks guys.
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Desiree40:54
And our last question comes from the line of Matt Bulock with Bank of America. Your line is open.
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Matt Bulock41:01
Great. Thanks for taking the question. I wanted to follow up on the 10% of net new AR coming from AI products. Seems like it was one of the sources of upside in the first quarter. So maybe it'd be helpful if you could help us think through the assumptions for consumption based revenue or AI product revenue for the 2026 guide and how to think about that as a potential upside lever as we move throughout the year.
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Roy Man41:26
Yeah. Hi Matt, this is Ron. So look as I said all the AI revenue that we got this quarter was not from AI agents and consumption mostly driven by Vive and AI blocks and sake. We still don't know how to model and expect revenue coming from agents and token based usage happy to give her some more color next quarter but it's really hard to kind of model it out right now.
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Matt Bulock42:01
Understood. And then just one quick follow-up if I could as well. Can you just help me think through some of the incentives you're going to be providing the enterprise customers to migrate them over to the new seats usage model?
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Casey George42:15
Yeah, happy to. So, our customers today are buying AI capabilities a la carte. We'll continue to make that offer available to them, but we're also looking at ways for where they can buy just like our new customers where they get incentives for buying AI packages along with their products. So that's how we're looking at it. Those have not been announced yet. We'll look to do that. And again, it's an opt-in policy for our existing customers. We are not forcing any of our existing customers to move, but again, we're going to make it highly incentivized for them to do that.
Yeah. And just to add to that is it's not a migration. It's like a flip the switch kind of thing. There's nothing they really need to do other than agree to it. So there's no sort of migrating anything.
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Matt Bulock43:10
Understood. Thank you.
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Desiree43:15
Ladies and gentlemen, that concludes the question and answer session. Thank you all for joining.