Richard Fain on COVID-19 testing
From Royal Caribbean and Norwegian Cruise Line CEOs on their plans to bring back passengers safely · · CNBC Television
“A key part of it is to create sort of like a bubble where we test every single person going on board the guests and the crew and protect them so that their likelihood of entering with Corona virus is very low and then we have processes on boards so that if somehow somebody slips through there's still protection so it doesn't spread.”
On , Richard Fain, Former Chairman & Chief Executive Officer at Royal Caribbean Group, spoke about COVID-19 testing during Royal Caribbean and Norwegian Cruise Line CEOs on their plans to bring back passengers safely on CNBC Television.
About Richard Fain
Richard Fain, former chairman and CEO of Royal Caribbean Group, appeared on the podcast "Delivering the WOW" on March 1, 2024, where he discussed the company's experience during the Covid-19 pandemic. Fain said that within a few weeks the company went from generating a billion dollars a month to zero revenue, a situation he said his training and business school background had not prepared him for. He described the period as both horrifying and gratifying, citing how employees came together toward a common goal. Fain also discussed the company's decision-making during the pandemic, stating that the mantra was not about saving money by putting ships in cold layup, but about ensuring they would be ready when the pandemic ended. He characterized this approach as a "cheap expense" when viewed in the context of the company's goal of operating after the pandemic. Fain added that the company's focus was on how to emerge from the crisis rather than on short-term expenses.