Christopher Marr on coaching
From How to Communicate with Confidence and Impact, with Chris Marr · · Building oyou LeaderBrand with Bob Gentle
“A lot of people think that if they say what needs to be said, if they challenge their clients, if they point out the mistakes they're making, if they shine a light on the behaviors that are holding them back from being successful, if they invite difficult conversations, if they're proactive about having those difficult conversations with clients, they think that risks the relationship, but actually the opposite is true. If you don't have those difficult conversations, if you don't point out the mistakes, if you don't point out the behaviors that are holding them back from being successful, you become less valuable over time.”
On , Christopher Marr, Chief Executive Officer, President & Trustee at CUBESMART, spoke about coaching during How to Communicate with Confidence and Impact, with Chris Marr on Building oyou LeaderBrand with Bob Gentle.
About Christopher Marr
Christopher Marr, CEO of CubeSmart, has discussed the company’s strategy and market conditions in several interviews. In 2018, Marr stated that he did not see a risk of overbuilding in self-storage, citing the difficulty of obtaining zoning and entitlements. He noted that new supply would create pressure on same-store metrics in 2017 and 2018. Marr also described demand drivers as everyday life events, both positive and negative. In 2017, he said the market was struggling to price self-storage accurately due to the high-turnover nature of the business, and he highlighted long-term opportunity in New York, where storage per capita was well below the industry average. Marr also discussed the benefits of third-party management, including a pipeline of acquisition opportunities and marketing scale. In earlier interviews, Marr addressed capital raising and fundamentals. In 2016, he said CubeSmart had raised over $400 million through equity programs and a follow-on offering, funding acquisitions and development commitments. He described fundamentals as “fantastic” with strong demand and limited new supply. Marr noted that larger operators were gaining market share through technology and customer service, and that customers increasingly wanted to transact via mobile devices. In 2014, he said the lack of new supply was benefiting existing operators, and that CubeSmart was focusing on value-added services to improve customer experience and length of stay. Separately, in a 2024 interview about his coaching business, Marr said he used Clarityflow as a central platform to build and run his coaching business without needing a separate website.