Timothy Oliver on artificial intelligence
From Tech Talks Business Features Tim Oliver, CEO of NCR Atleos · · Georgia Tech Scheller College of Business
“AI at the ATM is going to be helpful. We will have devices with avatars that interface with customers, and humans can step in behind the avatar when needed. AI will help predict what customers want to do and drive product offers, while also reducing costs by improving service efficiency.”
On , Timothy Oliver, Chief Executive Officer, President & Director at NCR ATLEOS CORP, spoke about artificial intelligence during Tech Talks Business Features Tim Oliver, CEO of NCR Atleos on Georgia Tech Scheller College of Business.
About Timothy Oliver
Tim Oliver, CEO of NCR Atleos, discussed the company's operations and strategy in a March 2025 interview. He stated that NCR Atleos manages approximately 600,000 ATMs globally, serving banks, neo banks, and retailers. Oliver described an anticipated "bank outsourcing wave," arguing that banks are moving toward concierge-style branches and prefer to outsource cash management. He identified the company's biggest opportunity as convincing banks to outsource their entire ATM fleet management, claiming NCR Atleos can guarantee better uptime and cost efficiency. Oliver also addressed technology trends, saying that AI at ATMs will include avatars that interface with customers and that humans can step in when needed. He noted that NCR Atleos acquired a crypto company to enable Bitcoin transactions at its machines, but described cryptocurrency as "mostly a speculative investment vehicle" and expressed belief that a US-based central bank digital currency is "inevitable." On safety, Oliver stated that as more cash transactions occur outside bank branches, the company is asking the government to increase protections for machines in non-bank locations.